The Role
Working within your allocated region, you will visit retail stores to complete scheduled technology checks and basic equipment replacements.
You will follow a detailed checklist to verify equipment, record asset information, swap devices where required, and report any issues that need further technical support. This is a structured role with clear processes and training provided.
Typical workloads involve visiting on average 3 locations per day within your assigned area.
Key Responsibilities
- Visit retail locations to complete scheduled technology checks
- Inspect installed hardware and associated equipment
- Complete basic hardware swaps and equipment replacements
- Verify asset information and update records accurately
- Collect and return replacement or surplus equipment
- Complete service reports using handheld devices or laptops
- Escalate any faults outside of documented procedures
- Deliver a professional and customer-focused service
Skills & Experience: We welcome applications from candidates with experience in:
- IT Support
- Desktop Support
- Hardware Deployment
- Retail Technology Support
- Telecoms Installation
- EPOS Support
- Customer-Facing Technical Roles
- Field-Based Customer Service
To Be Successful You Will Have
- Good communication and customer service skills
- Basic IT and hardware knowledge
- Ability to follow processes and checklists accurately
- Strong attention to detail
- Confidence working independently
- Full UK Driving Licence
- Willingness to travel within your allocated region
Rate:
£225/day
Location:
United Kingdom
IR35 Status:
Inside
Remote Status:
Not specified
Industry:
IT
Seniority Level:
Entry Level