Negotiable
Undetermined
Undetermined
London, UK
Summary: The Junior Credit Controller will play a vital role in a leading software company, focusing on managing overdue invoices and ensuring timely payments. This position requires effective communication and problem-solving skills to maintain positive client relationships while addressing payment issues. The ideal candidate will have experience in collections or accounts receivable and a commitment to fostering a quality-driven workplace culture. This role offers an opportunity to contribute to the company's success in the tech industry.
Key Responsibilities:
- Contact clients to follow up on overdue invoices and ensure timely payments.
- Address and resolve basic payment issues while maintaining positive client relationships.
- Monitoring the billing mailbox, highlighting & escalating cases as needed.
- Generate and maintain ageing reports for review by senior team members.
- Maintain accurate records of client interactions and update contact details when appropriate.
- Prepare routine dunning emails to clients for overdue accounts.
- Identify and escalate payment discrepancies and risks to Team Leads.
- Manage and upload invoices to third-party platforms when necessary.
- Applying cash received in the bank to the corresponding open invoices.
Key Skills:
- High school diploma or equivalent; college coursework in finance or business is a plus.
- 2+ years of experience in collections or accounts receivable.
- Excellent written and verbal communication skills (in English)
- Proficiency in MS Office. Experience with Oracle is a plus.
- Basic knowledge of accounting principles.
- Strong organisational skills, ability to multitask and prioritise in a fast-paced and deadline-driven environment, with a keen eye for detail and accuracy.
- Demonstrates problem-solving skills and a customer-focused/customer service mindset.
- Ability to escalate cases to Team Leads effectively.
- Ability to work both independently and collaboratively within a team environment, fostering positive working relationships.
- Commitment to fostering a quality-driven, inclusive workplace culture.
- Positive, proactive, and adaptable attitude.
Salary (Rate): £30,000 yearly
City: London
Country: UK
Working Arrangements: undetermined
IR35 Status: undetermined
Seniority Level: undetermined
Industry: IT
Your new company
A leading software company is seeking a talented and motivated individual to join their dynamic team. This company is renowned for its innovative solutions and commitment to excellence in the tech industry.
Your new role
- Contact clients to follow up on overdue invoices and ensure timely payments.
- Address and resolve basic payment issues while maintaining positive client relationships.
- Monitoring the billing mailbox, highlighting & escalating cases as needed.
- Generate and maintain ageing reports for review by senior team members.
- Maintain accurate records of client interactions and update contact details when appropriate.
- Prepare routine dunning emails to clients for overdue accounts.
- Identify and escalate payment discrepancies and risks to Team Leads.
- Manage and upload invoices to third-party platforms when necessary.
- Applying cash received in the bank to the corresponding open invoices.
What you'll need to succeed
- High school diploma or equivalent; college coursework in finance or business is a plus.
- 2+ years of experience in collections or accounts receivable.
- Excellent written and verbal communication skills (in English)
- Proficiency in MS Office. Experience with Oracle is a plus.
- Basic knowledge of accounting principles.
- Strong organisational skills, ability to multitask and prioritise in a fast-paced and deadline-driven environment, with a keen eye for detail and accuracy.
- Demonstrates problem-solving skills and a customer-focused/customer service mindset
- Ability to escalate cases to Team Leads effectively.
- Ability to work both independently and collaboratively within a team environment, fostering positive working relationships
- Commitment to fostering a quality-driven, inclusive workplace culture.
- Positive, proactive, and adaptable attitude.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.