Junior Credit Controller

Summary: The Junior Credit Controller will play a vital role in a leading software company, focusing on managing overdue invoices and ensuring timely payments. This position requires effective communication and problem-solving skills to maintain positive client relationships while addressing payment issues. The ideal candidate will have experience in collections or accounts receivable and a commitment to fostering a quality-driven workplace culture. This role offers an opportunity to contribute to the company's success in the tech industry.

Key Responsibilities:

• Contact clients to follow up on overdue invoices and ensure timely payments.
• Address and resolve basic payment issues while maintaining positive client relationships.
• Monitoring the billing mailbox, highlighting & escalating cases as needed.
• Generate and maintain ageing reports for review by senior team members.
• Maintain accurate records of client interactions and update contact details when appropriate.
• Prepare routine dunning emails to clients for overdue accounts.
• Identify and escalate payment discrepancies and risks to Team Leads.
• Manage and upload invoices to third-party platforms when necessary.
• Applying cash received in the bank to the corresponding open invoices.

Key Skills:

• High school diploma or equivalent; college coursework in finance or business is a plus.
• 2+ years of experience in collections or accounts receivable.
• Excellent written and verbal communication skills (in English)
• Proficiency in MS Office. Experience with Oracle is a plus.
• Basic knowledge of accounting principles.
• Strong organisational skills, ability to multitask and prioritise in a fast-paced and deadline-driven environment, with a keen eye for detail and accuracy.
• Demonstrates problem-solving skills and a customer-focused/customer service mindset.
• Ability to escalate cases to Team Leads effectively.
• Ability to work both independently and collaboratively within a team environment, fostering positive working relationships.
• Commitment to fostering a quality-driven, inclusive workplace culture.
• Positive, proactive, and adaptable attitude.

Salary (Rate): £30,000 yearly

City: London

Country: UK

Working Arrangements: undetermined

IR35 Status: undetermined

Seniority Level: undetermined

Industry: IT