Junior Credit Controller

Junior Credit Controller

Posted 3 days ago by HAYS

Negotiable
Undetermined
Undetermined
London, UK

Summary: The Junior Credit Controller will play a vital role in a leading software company, focusing on managing overdue invoices and ensuring timely payments. This position requires effective communication and problem-solving skills to maintain positive client relationships while addressing payment issues. The ideal candidate will have experience in collections or accounts receivable and a commitment to fostering a quality-driven workplace culture. This role offers an opportunity to contribute to the company's success in the tech industry.

Key Responsibilities:

  • Contact clients to follow up on overdue invoices and ensure timely payments.
  • Address and resolve basic payment issues while maintaining positive client relationships.
  • Monitoring the billing mailbox, highlighting & escalating cases as needed.
  • Generate and maintain ageing reports for review by senior team members.
  • Maintain accurate records of client interactions and update contact details when appropriate.
  • Prepare routine dunning emails to clients for overdue accounts.
  • Identify and escalate payment discrepancies and risks to Team Leads.
  • Manage and upload invoices to third-party platforms when necessary.
  • Applying cash received in the bank to the corresponding open invoices.

Key Skills:

  • High school diploma or equivalent; college coursework in finance or business is a plus.
  • 2+ years of experience in collections or accounts receivable.
  • Excellent written and verbal communication skills (in English)
  • Proficiency in MS Office. Experience with Oracle is a plus.
  • Basic knowledge of accounting principles.
  • Strong organisational skills, ability to multitask and prioritise in a fast-paced and deadline-driven environment, with a keen eye for detail and accuracy.
  • Demonstrates problem-solving skills and a customer-focused/customer service mindset.
  • Ability to escalate cases to Team Leads effectively.
  • Ability to work both independently and collaboratively within a team environment, fostering positive working relationships.
  • Commitment to fostering a quality-driven, inclusive workplace culture.
  • Positive, proactive, and adaptable attitude.

Salary (Rate): £30,000 yearly

City: London

Country: UK

Working Arrangements: undetermined

IR35 Status: undetermined

Seniority Level: undetermined

Industry: IT

Detailed Description From Employer:

Your new company

A leading software company is seeking a talented and motivated individual to join their dynamic team. This company is renowned for its innovative solutions and commitment to excellence in the tech industry.

Your new role

  • Contact clients to follow up on overdue invoices and ensure timely payments.
  • Address and resolve basic payment issues while maintaining positive client relationships.
  • Monitoring the billing mailbox, highlighting & escalating cases as needed.
  • Generate and maintain ageing reports for review by senior team members.
  • Maintain accurate records of client interactions and update contact details when appropriate.
  • Prepare routine dunning emails to clients for overdue accounts.
  • Identify and escalate payment discrepancies and risks to Team Leads.
  • Manage and upload invoices to third-party platforms when necessary.
  • Applying cash received in the bank to the corresponding open invoices.

What you'll need to succeed

  • High school diploma or equivalent; college coursework in finance or business is a plus.
  • 2+ years of experience in collections or accounts receivable.
  • Excellent written and verbal communication skills (in English)
  • Proficiency in MS Office. Experience with Oracle is a plus.
  • Basic knowledge of accounting principles.
  • Strong organisational skills, ability to multitask and prioritise in a fast-paced and deadline-driven environment, with a keen eye for detail and accuracy.
  • Demonstrates problem-solving skills and a customer-focused/customer service mindset
  • Ability to escalate cases to Team Leads effectively.
  • Ability to work both independently and collaboratively within a team environment, fostering positive working relationships
  • Commitment to fostering a quality-driven, inclusive workplace culture.
  • Positive, proactive, and adaptable attitude.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
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