Junior Cash management Analyst

Summary: The Junior Cash Management Analyst will serve as a vital link between IT, Production, and Business teams, focusing on incident management and communication. The role involves analyzing past incidents to identify root causes and proposing improvements while ensuring client satisfaction through clear and timely information. The position is based in Brussels and aims to strengthen collaboration with production teams across borders. Junior profiles are accepted, provided they have some exposure to cash management.

Key Responsibilities:

• Collaborate with IT and Production teams to understand and track incidents.
• Translate technical impacts into clear messages for business and servicing teams.
• Prepare client communications for internal team updates and necessary measures.
• Conduct regular reviews of past incidents on a monthly basis.
• Perform in-depth analysis to identify root causes of errors and process gaps.
• Propose improvement opportunities and engage with product teams for potential developments.
• Act as an interface between IT/Production and Business teams.
• Follow up on major incidents, including understanding, documentation, and communication.
• Participate in post-incident analysis for coordination and continuous improvement.
• Contribute to client relations by ensuring clear, fast, and reliable information.

Key Skills:

• Experience in cash management (junior profiles accepted with exposure).
• Knowledge of payment mechanisms (SEPA, SEPA Direct Debit, instant payment).
• Understanding of corporate financial flow issues (excluding credit cards).
• Soft skills: Clear communication, analytical mindset, crisis management, multi-team coordination.

Salary (Rate): undetermined

City: Brussels

Country: Belgium

Working Arrangements: undetermined

IR35 Status: undetermined

Seniority Level: Entry Level

Industry: Finance

Detailed Description From Employer:

Business analyst Cash management

Role of the Business Communication Team
(Ongoing incident)

• In collaboration with IT and Production teams, understand and track incidents.

• Translate technical impacts into clear messages for business and servicing teams.

• Prepare client communications so they can, in turn, inform their internal teams and take necessary measures.

(Post-incident / Problem Management)

• Regular review of past incidents (monthly).

• In-depth analysis (e.g., SEPA, international payments) to identify root causes: errors, releases, process gaps.

• Propose improvement opportunities and engage with product teams to identify potential developments.

Organization

• 3 main hubs: Paris, Brussels, Lisbon.

• Recruitment context:
  Replacement of a consultant based in Paris (long term).
  The replacement is done in Brussels, to strengthen proximity with the Production teams, which operate cross-border Paris-Brussels.

Role of the Business Analyst

• Interface between IT/Production and Business teams.

• Follow-up of major incidents: understanding, documentation, communication.

• Participation in post-incident analysis: coordination, diagnosis, continuous improvement.

• Contribution to client relations by ensuring clear, fast, and reliable information.
  
  

Why this position is key

• Direct impact on client satisfaction and the bank's reputation.

• Essential link between technical aspects (IT, Production) and business needs (Business, Servicing).

• Opportunity to work in an international, demanding, and structured environment.

• Experience: Junior profiles accepted but with exposure to cash management.

• Knowledge of payment mechanisms (SEPA, SEPA Direct Debit, instant payment).

• Understanding of corporate financial flow issues (excluding credit cards).

• Soft skills: Clear communication, analytical mindset, ability to manage crisis situations, multi-team coordination.