£70,000 Per year
Undetermined
Hybrid
London
Summary: We are seeking a hands-on Application Support Engineer (Level 2/3) to support mission-critical trading and data platforms. This role combines application support with SRE and platform engineering, focusing on automation, resilience, and high availability. The position requires experience in application support within financial environments and involves troubleshooting, monitoring, and optimizing systems. The role also includes participation in incident management and continuous improvement initiatives.
Key Responsibilities:
- Provide L2/L3 support for critical applications
- Troubleshoot across application, infrastructure, and network layers
- Support and optimise Kubernetes/OpenShift environments
- Work with CI/CD pipelines and Infrastructure as Code (IaC)
- Contribute to automation and continuous improvement initiatives
- Participate in incident, change, and problem management
- Monitor systems using tools like Grafana, Prometheus, and Splunk
- Support deployments and ensure production stability
Key Skills:
- Experience in application support within financial or mission-critical environments
- Strong knowledge of SQL, infrastructure, and networking
- Hands-on experience with CI/CD, containerisation, and automation
- Familiarity with .NET, Java, and microservices architectures
- ITIL certification (desirable)
- ServiceNow experience (desirable)
- SRE / Agile methodologies (desirable)
Salary (Rate): £70000 yearly
City: London
Country: United Kingdom
Working Arrangements: hybrid
IR35 Status: undetermined
Seniority Level: undetermined
Industry: IT
- £60000 - £70000 per annum
- London
- Permanent
We are seeking a hands-on Application Support Engineer (Level 2/3) to support mission-critical trading and data platforms. This role combines application support with SRE and platform engineering, focusing on automation, resilience, and high availability.
Key Responsibilities
- Provide L2/L3 support for critical applications
- Troubleshoot across application, infrastructure, and network layers
- Support and optimise Kubernetes/OpenShift environments
- Work with CI/CD pipelines and Infrastructure as Code (IaC)
- Contribute to automation and continuous improvement initiatives
- Participate in incident, change, and problem management
- Monitor systems using tools like Grafana, Prometheus, and Splunk
- Support deployments and ensure production stability
Technical Environment
Kubernetes, OpenShift, Ansible Tower, Bamboo, Bitbucket, Grafana, Prometheus, Splunk, Python/Bash/PowerShell, Strong SQL
Requirements
- Experience in application support within financial or mission-critical environments
- Strong knowledge of SQL, infrastructure, and networking
- Hands-on experience with CI/CD, containerisation, and automation
- Familiarity with .NET, Java, and microservices architectures
Desirable
- ITIL certification
- ServiceNow experience
- SRE / Agile methodologies
Additional Info
- Shift-based role with on-call (07:00-15:00 / 10:00-19:00)
- Hybrid working - 3 days office
If you're looking to develop your career in SRE and platform engineering within a high-impact financial environment, this is a great opportunity.
McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds.