Summary: The role of Temporary Junior Administrator at Rhodar involves managing client instructions and administrative tasks within the Homework’s division specializing in asbestos management. This temporary position, initially for six months, may lead to a permanent role, requiring strong communication and organizational skills. The successful candidate will handle client queries, coordinate surveys, and maintain accurate records while ensuring compliance with client SLAs. The position offers a supportive work environment with opportunities for career progression.

Key Responsibilities:

• Administration and management of new client instructions on the Homeworks CRM system.
• Answering telephone calls from policy holders/homeowners and clients, addressing queries professionally.
• Booking and coordinating surveys, ensuring Surveyors are fully utilized within SLA.
• Conducting daily courtesy calls to customers regarding upcoming planned works.
• Preparing and processing site paperwork, including Consignment Notes and Site Diaries.
• Updating weekly mask sheets register and spreadsheet.
• Assisting with departmental training organization and maintaining training records.
• Managing operational purchase orders and ensuring accuracy in GRN’ing.
• Maintaining the BigChange CRM system for employee, vehicle, and equipment details.

Key Skills:

• Strong written and verbal communication skills.
• Proficient in Microsoft Office, particularly Word, Excel, Access, and email/internet.
• Excellent organizational skills with the ability to multi-task.
• High level of accuracy and attention to detail.
• Ability to work independently and resolve issues effectively.
• Strong interpersonal skills and ability to handle pressure.
• Adaptability to change and teamwork capability.
• Professional manner with customer complaint resolution skills.
• Understanding of internal confidentiality needs.

Salary (Rate): 22500

City: Leeds

Country: United Kingdom

Working Arrangements: undetermined

IR35 Status: undetermined

Seniority Level: Entry Level

Industry: Other