Jira Developer
Posted Today by Burns Sheehan
£400 Per day
Outside
Onsite
London Area, United Kingdom
Summary: The Jira Developer role involves leading a significant overhaul of the Jira environment for a major European real estate and logistics firm undergoing digital transformation. The position requires the architecting of a standardized internal service framework, focusing on creating a comprehensive Service Catalogue and implementing ITSM workflows. This high-impact contract spans 3-6 months and emphasizes the need for a proven expert in Jira development and ITSM processes. The role is based in London and offers a daily rate of £400, classified as outside IR35.
Key Responsibilities:
- Design and deploy brand-new Jira projects that align with global business requirements.
- Build a comprehensive Service Catalogue from scratch, utilizing TDM (Taxonomy Data Model).
- Define and implement robust workflows for Incident, Change, Request, and Release Management.
- Overhaul the existing environment to establish a consistent, scalable framework.
- Ensure the platform supports software and service releases in conjunction with IT goals.
- Act as the subject matter expert, guiding the business on best practices.
Key Skills:
- Extensive experience in JSM (Jira Service Management) with a track record of building complex service desks.
- Familiarity with TDM Taxonomy or similar structured data models.
- Deep understanding of Incident, Change, and Request management life cycles.
- Ability to independently build structure in a "no-framework" environment.
- Excellent communication skills for stakeholder engagement.
- Prioritization of clean, usable workflows over complexity.
Salary (Rate): £400/day
City: London
Country: United Kingdom
Working Arrangements: on-site
IR35 Status: outside IR35
Seniority Level: Mid-Level
Industry: IT
Jira Developer – Global Real Estate/Logistics – JSM, ITSM, TDM Taxonomy – £400/day (OUTSIDE IR35) A market-leading European real estate and logistics giant, managing one of the largest industrial portfolios in the world, is seeking a Jira Developer . Operating as a critical link in the global supply chain, this firm is currently undergoing a massive digital transformation and needs an expert to architect a standardized, world-class internal service framework.
The Jira Developer's role: This is a high-impact, 3–6 month contract where you will lead the "ground-up" overhaul of their Jira environment. The current setup lacks a consistent framework; you will be the architect and builder responsible for tearing down the ad-hoc structures and replacing them with a professional Service Catalogue . You won’t just be maintaining tickets—you’ll be defining the very DNA of how this global business handles Incident, Change, and Release management.
Jira Developer Key Responsibilities:
- Greenfield Project Creation: Design and deploy brand-new Jira projects that align with global business requirements.
- Service Catalogue Architecture: Build a comprehensive Service Catalogue from scratch, utilizing TDM (Taxonomy Data Model) to ensure industry-standard data organization.
- ITSM Workflow Design: Define and implement robust, high-logic workflows for Incident, Change, Request, and Release Management.
- Framework Standardization: Overhaul the existing "ad-hoc" environment to establish a consistent, scalable framework across the organization.
- Release Management: Ensure the platform effectively supports software and service releases in conjunction with broader IT goals.
- Stakeholder Guidance: Act as the subject matter expert, guiding the business on best practices while executing the technical build.
Jira Developer Requirements:
- Proven Jira Development Expert: Extensive experience in JSM (Jira Service Management) with a track record of building complex service desks.
- Strong Taxonomy Knowledge: Familiarity with TDM Taxonomy or similar structured data models is highly desirable.
- ITSM Process Mastery: Deep understanding of Incident, Change, and Request management life cycles.
- Execution-Focused: Ability to walk into a "no-framework" environment and independently build structure without needing a roadmap provided for you.
- Excellent Communicator: Comfortable working 3 days a week on-site in a collaborative London office, engaging with stakeholders to define requirements.
- Pragmatic Approach: You prioritize clean, usable workflows over over-engineered complexity.
Are you a seasoned Jira professional who excels at turning chaotic environments into streamlined, industry-standard platforms? Do you want a high-visibility project where you have the autonomy to define the standards for a global leader? Jira Developer – Global Real Estate/Logistics – JSM, ITSM, TDM Taxonomy – £400/day (OUTSIDE IR35)