Jira Administrator
Posted 1 week ago by Vallum Associates
Negotiable
Undetermined
Undetermined
Warwickshire, England, United Kingdom
Summary: The role of Jira Administrator requires a strong technical background in Atlassian Cloud, specifically as a Site and Org Admin for Jira and JSM. The candidate will be responsible for configuring and maintaining the Jira Cloud instance, integrating with various systems, and supporting key add-ons. Strong communication skills and a customer service-driven mindset are essential for interacting with stakeholders and delivering solutions. SC Clearance is a mandatory requirement for this position.
Key Responsibilities:
- Configure and maintain Jira Cloud instance, including SSO and integration with AD and SharePoint.
- Set up core test workflows and manage Jira automation rules, REST APIs, webhooks, and application links.
- Create, customize, and maintain complex Jira workflows, schemes, custom fields, screens, notifications, and permissions.
- Install, configure, and support key Jira and JSM add-ons/plugins such as X-ray and Power BI.
- Create and support JIRA projects, queries, dashboards, test reports, and Power BI reports.
- Gather requirements, analyze potential solutions, and communicate with stakeholders.
- Create and maintain technical documentation and user guides.
- Interact with Project Managers, Developers, Network Engineers, and other Administrators.
Key Skills:
- Hands-on experience as a Jira Administrator in Atlassian Cloud.
- Strong knowledge of Jira automation rules, REST APIs, webhooks, and application links.
- Experience in configuring SSO and integrations with AD and SharePoint.
- Ability to create and maintain complex Jira workflows and customizations.
- Strong communication skills and customer service mindset.
- Experience with Jira and JSM add-ons/plugins like X-ray and Power BI.
- Ability to create training knowledge assets and technical documentation.
Salary (Rate): undetermined
City: Warwickshire
Country: United Kingdom
Working Arrangements: undetermined
IR35 Status: undetermined
Seniority Level: undetermined
Industry: IT
SC Clearance is must* Need a strong technical Jira Administrator who has hands-on experience in Atlassian Cloud as Site and Org Admin for Jira and JSM to carry out setup and Integration. Should Configure SSO & Integration with A D and integration with Share point . Configure and maintain Jira Cloud instance, setup highest priority core test Workflows . Should have strong experience and knowledge on Atlassian cloud automation rules, REST APIs, Webhooks and Application links . Should have hands-on experience in creating, customizing and maintenance of complex Jira workflows, schemes, custom fields, screens, notifications, permissions. Should have experience in installing, configuring, supporting rolling-out key Jira, JSM Add-ons/plugins such as X-ray and Power BI. Integration and support of XRAY and Power BI Should have strong communication skills, the ability to understand enterprise architecture, build prototypes, present design and demos to end customers. Creation and support of JIRA projects, queries, dashboards, Test reports and Power BI reports. Creation of Training Knowledge Assets . Responsible for understanding the current documents, gathering requirements, investigating potential solutions, analyzing the impact, communicating with stakeholders, and implementing solutions. Interacting with Project Managers, Managers, Developers, Network Engineers, and other Administrators. Create, manage, and support all administrative functions associated with the Atlassian product suite. Create and maintain technical documentation and user-guides. Understand system architecture of upstream and downstream impacts when implementing and supporting solutions. Must be Customer Service driven mindset with strong relationship building skills