Summary: The ITSM Technical Writer role requires a professional with at least 3 years of technical content writing experience within an ITSM practice. This position, offered on a six to twelve-month contract outside of IR35, involves analyzing, defining, and managing technical content for a newly formed service management team at an international technology delivery organization near Leeds. The ideal candidate will possess strong skills in technical content management and stakeholder engagement, particularly in an IT service management environment.

Key Responsibilities:

• Analyze, define, and manage technical content within the service management team.
• Create engaging and accurate cross-platform content for internal improvement and specification building.
• Engage with non-technical stakeholders effectively.
• Utilize understanding of ITIL in content development.

Key Skills:

• Strong technical content writing and management experience.
• Experience within an IT service management environment.
• Understanding of ITIL.
• Excellent presentation skills.
• Strong non-technical stakeholder engagement skills.

Salary (Rate): undetermined

City: Leeds

Country: United Kingdom

Working Arrangements: undetermined

IR35 Status: outside IR35

Seniority Level: Mid-Level

Industry: IT