ITSM Practitioner
Posted Today by N Consulting Global
Negotiable
Undetermined
Hybrid
Leeds, England, United Kingdom
Summary: We are looking for an experienced ITSM Practitioner to enhance our IT Service Management and Governance frameworks in Leeds, Burningham, or Manchester. The role involves implementing ITIL® v4 processes, managing service delivery, and fostering stakeholder relationships. The position is hybrid, requiring 1-2 days in the office per week, and is contract-based for one year with the possibility of renewal.
Key Responsibilities:
- Implement and manage ITIL® v4-based ITSM processes
- Lead Service Delivery and Service Integration initiatives
- Manage stakeholder relationships across IT and business units
- Drive continual improvement initiatives for IT services
- Oversee software license and asset management
- Travel to Warwick during the initial transition phase (expenses TBC)
Key Skills:
- Strong experience in IT Service Management & IT Governance
- ITIL® v4 expertise and process consultancy experience
- Service Delivery and Integration management experience
- Proven track record in Continual Improvement Management
- Knowledge of software license and asset management
Salary (Rate): undetermined
City: Leeds
Country: United Kingdom
Working Arrangements: hybrid
IR35 Status: undetermined
Seniority Level: undetermined
Industry: IT
We’re Hiring: ITSM Practitioner
Location: Leeds, Burningham, or Manchester – please specify your preferred location in your application
Work Mode: Hybrid (1-2 days in the office per week)
Contract: 1 year (renewable)
Industry: Health
Rate: TBC
About the Role: We are seeking an experienced ITSM Practitioner to support and enhance our IT Service Management and Governance frameworks. You will play a key role in ensuring seamless service delivery, driving continual improvement, and fostering strong relationships across stakeholders.
Key Responsibilities:
- Implement and manage ITIL® v4-based ITSM processes
- Lead Service Delivery and Service Integration initiatives
- Manage stakeholder relationships across IT and business units
- Drive continual improvement initiatives for IT services
- Oversee software license and asset management
Travel Requirements: Initial transition phase requires travel to Warwick (expenses TBC)
What We’re Looking For:
- Strong experience in IT Service Management & IT Governance
- ITIL® v4 expertise and process consultancy experience
- Service Delivery and Integration management experience
- Proven track record in Continual Improvement Management
- Knowledge of software license and asset management
Interested? Apply today and specify your preferred location: Leeds, Burningham, or Manchester.