ITSM & ITOM Engineer

Summary: The ITSM & ITOM Engineer role focuses on the setup and administration of service catalogs and workflows, along with reporting and integration of various IT service management modules such as Incident Management, Problem Management, Change Management, and Knowledge Management. This position is critical for ensuring efficient IT service delivery and management within the organization.

Key Responsibilities:

• Setup and administration of service catalogs and workflows
• Reporting on IT service management processes
• Integrating modules including Incident Management, Problem Management, Change Management, and Knowledge Management

Key Skills:

• Experience with IT service management tools
• Knowledge of ITIL processes
• Strong analytical and reporting skills
• Ability to integrate various IT management modules

Salary (Rate): undetermined

City: undetermined

Country: United Kingdom

Working Arrangements: undetermined

IR35 Status: undetermined

Seniority Level: undetermined

Industry: IT