NOTE: THIS POSITION IS TO JOIN AS W2 or 1099 ONLY.
ITSM Developer with Ivanti / ITIL
Location : Richmond, VA (Remote/Hybrid)
Duration: 12+ Months
Positions : 3
Required Skills:
- Hands-on experience with Ivanti ITSM / Ivanti Service Manager / Ivanti Neurons.
- Strong understanding of ITIL V3 or ITIL 4 framework.
- Experience in Incident, Problem, Change, and Request Management.
- Knowledge of SLA management and ticket prioritization.
- Experience with ITSM tools and service desk operations.
- Good communication and stakeholder management skills.
- Experience working with banking or financial services clients is preferred.