ITOM Architect – ServiceNow (Discovery / ITAM)
Posted 4 days ago by GIOS Technology
Negotiable
Undetermined
Hybrid
Wiltshire, England, United Kingdom
Summary: The ITOM Architect – ServiceNow (Discovery / ITAM) role is focused on implementing ServiceNow ITOM Discovery and ITAM solutions, requiring hands-on experience and a deep understanding of CMDB structures. The position involves leading technical workshops and ensuring strategic outcomes while analyzing discovery results and fine-tuning configurations. The role is based in Wiltshire with occasional office visits and requires specific certifications from ServiceNow.
Key Responsibilities:
- Implement ServiceNow ITOM Discovery and ITAM solutions.
- Lead technical workshops to drive strategic outcomes.
- Analyze discovery results and troubleshoot gaps.
- Fine-tune configuration for accuracy and completeness.
- Maintain a deep understanding of CMDB structures and CI relationships.
- Ensure best practices in governance are followed.
Key Skills:
- ServiceNow
- ITOM Discovery
- ITAM
- Fine-tune configuration
- CMDB structures
Salary (Rate): undetermined
City: Wiltshire
Country: United Kingdom
Working Arrangements: hybrid
IR35 Status: undetermined
Seniority Level: undetermined
Industry: IT
I am hiring for ITOM Architect – ServiceNow (Discovery / ITAM) Location: Wiltshire - Occasional visits to the office. Proven hands-on experience implementing ServiceNow ITOM Discovery or ITAM. Deep understanding of CMDB structures, CI relationships, and best practices in governance. Demonstrated ability to lead technical workshops and drive strategic outcomes. Must hold a Mainline (Core) certification in ITOM and/or ITAM from ServiceNow. Analyze discovery results, troubleshoot gaps, and fine-tune configuration for accuracy and completeness.