ITIL Service Delivery Manager
Posted 4 days ago by Sanderson Recruitment Plc on JobServe
£540 Per day
Outside
Hybrid
London, UK
Summary: The ITIL Service Delivery Manager role requires a professional with a strong background in ITIL Service Management disciplines, particularly within the Financial Services sector. The position involves negotiating and monitoring service levels, improving processes, and enhancing third-party performance. Candidates should possess ITIL accreditations and demonstrate excellent communication skills.
Key Responsibilities:
- Negotiate, set up, and monitor service levels.
- Implement process and service improvements.
- Enhance performance of third-party services.
- Utilize ServiceNow for service management.
- Maintain ITIL Service Management disciplines.
Key Skills:
- Strong background in ITIL Service Management.
- Experience in Financial Services.
- Significant experience in service level management.
- ITIL accreditation.
- Outstanding communication skills.
Salary (Rate): £540
City: London
Country: UK
Working Arrangements: hybrid
IR35 Status: outside IR35
Seniority Level: Mid-Level
Industry: IT