ITIL Service Architect
Posted 2 weeks ago by Alexander Mann Solutions
Negotiable
Inside
Hybrid
Bristol, UK
Summary: The role of ITIL Service Architect involves collaborating with stakeholders to design and build operational and service management capabilities for a global client in the technology sector. This position requires a focus on critical business functions and services, ensuring alignment with security controls and standards. The contract is for 12 months, with a hybrid working arrangement based in Bristol. Candidates should have experience in IT projects, particularly within the Defence sector.
Key Responsibilities:
- Work with the Service and Operate capability to collaboratively define and oversee the design of services with principal stakeholders.
- Work closely with individual suppliers and a Matrix supply chain to define services in accordance with business service owners current service and operational portfolio.
- Ability to plan and schedule workload against a defined and agreed sequence of activity bringing Facilities, Infrastructure and Applications under a support capability, which is overseen, governed and enforced by security controls and standards.
- Stakeholder management skills from programme to C-suite.
- Support the wider project team with service management and service operation queries.
- Develop services that can be signed off by the business and support a centralised service and operational capability.
Key Skills:
- Experience working on IT projects in the Defence sector.
- Experience in system integration.
- An excellent understanding of commonly used concepts, practices and procedures within service and operational support.
- SC cleared are preferable.
- Must be flexible and adaptable in their approach to delivery of individual and programme objectives.
- Ability to work at pace and perform tasks simultaneously.
Salary (Rate): undetermined
City: Bristol
Country: UK
Working Arrangements: hybrid
IR35 Status: inside IR35
Seniority Level: undetermined
Industry: IT
We are AMS. We are a global total workforce solutions firm; we enable organisations to thrive in an age of constant change by building, re-shaping, and optimising workforces. Our Contingent Workforce Solution (CWS) is one of our service offerings; we act as an extension of our clients' recruitment team and provide professional interim and temporary resources.
We are looking for an ITIL Service Architect for a 12 Months contract based in Bristol (3 days per week in the office) on behalf of our globally respected client who develop cutting-edge technologies that deliver clean, safe and competitive solutions to meet the planet's vital power needs.
Purpose of the Role:
As ITIL Service Architect you will work with principal stakeholders across the business, design and build operational and service management capability designing services to support critical business functions and services.
As a ITIL Service Architect you will be responsible for:
- Work with the Service and Operate capability to collaboratively define and oversee the design of services with principal stakeholders.
- Work closely with individual suppliers and a Matrix supply chain to define services in accordance with business service owners current service and operational portfolio.
- Ability to plan and schedule workload against a defined and agreed sequence of activity bringing Facilities, Infrastructure and Applications under a support capability, which is overseen, governed and enforced by security controls and standards.
- Stakeholder management skills from programme to C-suite.
- Support the wider project team with service management and service operation queries.
- Develop services that can be signed off by the business and support a centralised service and operational capability.
What we require from the candidate:
- Experience working on IT projects in the Defence sector.
- Experience in system integration.
- An excellent understanding of commonly used concepts, practices and procedures within service and operational support.
- SC cleared are preferable.
- Must be flexible and adaptable in their approach to delivery of individual and programme objectives.
- Ability to work at pace and perform tasks simultaneously.
Next Steps:
If you are interested in applying for this position and meet the criteria outlined above, please click the link to apply and we will contact you with an update in due course.
Please note that due to recent changes in Off Payroll (IR35) legislation, our client only operates with contractors that operate via a PAYE or Umbrella model. We are unable to accept applications from candidates wishing to operate under their own Limited Company.
AMS, a Recruitment Process Outsourcing Company, may in the delivery of some of its services be deemed to operate as an Employment Agency or an Employment Business.
