ITIL/ITSM Configuaration Manager - LOCAL to Mechanicsville or Nearby is Preferred - Hybrid

Summary: The ITIL/ITSM Configuration Manager role is focused on managing configuration items and ensuring adherence to ITIL best practices. The position is hybrid, with a preference for candidates local to Mechanicsville, Virginia. The role requires a strong understanding of IT service management frameworks and configuration management processes. Candidates will work closely with various teams to maintain accurate configuration records and support service delivery.

Key Responsibilities:

• Manage and maintain configuration items in the configuration management database (CMDB).
• Ensure compliance with ITIL best practices for configuration management.
• Collaborate with cross-functional teams to support service delivery and incident management.
• Conduct regular audits of configuration items to ensure accuracy and completeness.
• Provide training and support to team members on configuration management processes.

Key Skills:

• Strong knowledge of ITIL and ITSM frameworks.
• Experience with configuration management databases (CMDB).
• Excellent communication and collaboration skills.
• Ability to conduct audits and maintain accurate records.
• Proficiency in relevant tools and software for configuration management.

Salary (Rate): £75 hourly

City: Mechanicsville

Country: United States

Working Arrangements: hybrid

IR35 Status: undetermined

Seniority Level: undetermined

Industry: IT