IT Technical Support Engineer - SC Cleared
Posted 1 week ago by Experis
£200 Per day
Inside
Undetermined
Nationwide
Summary: We're looking for a proactive and detail-oriented IT Technical Support Engineer to join a dynamic team supporting a regional IT service hub. This role is ideal for someone who thrives in a fast-paced environment, enjoys hands-on technical work, and takes pride in maintaining high service standards.
Key Responsibilities:
- Manage and update support tickets for your assigned hub and surrounding locations, ensuring timely resolution and communication.
- Oversee local stock and asset management, including scanning equipment in and out of the hub in line with operational procedures.
- Coordinate and process hardware disposals in accordance with agreed protocols.
- Perform triage and basic hardware repairs on in-warranty devices, including liaising with vendors for parts and returns.
- Replenish IT lockers and ensure availability of essential equipment for end users.
- Identify and escalate service issues or opportunities for improvement to the Team Leader.
- Adhere to all site-specific regulations and internal procedures to ensure compliance and consistency.
Key Skills:
- Experience in IT support, hardware handling, or service desk environments.
- Strong organisational skills and attention to detail.
- Ability to follow structured processes and maintain accurate records.
- Comfortable working independently and as part of a wider support team.
- Good communication skills and a customer-focused mindset.
Salary (Rate): £200 daily
City: undetermined
Country: United Kingdom
Working Arrangements: undetermined
IR35 Status: inside IR35
Seniority Level: undetermined
Industry: IT
IT Technical Support Engineer - SC Cleared
Location: Multiple UK Locations
Rate: £180 - £200 Per Day (Inside IR35)
Contract Length: 6-months with extensions
Summary:We're looking for a proactive and detail-oriented IT Technical Support Engineer to join a dynamic team supporting a regional IT service hub. This role is ideal for someone who thrives in a fast-paced environment, enjoys hands-on technical work, and takes pride in maintaining high service standards.
Key Responsibilities:
- Manage and update support tickets for your assigned hub and surrounding locations, ensuring timely resolution and communication.
- Oversee local stock and asset management, including scanning equipment in and out of the hub in line with operational procedures.
- Coordinate and process hardware disposals in accordance with agreed protocols.
- Perform triage and basic hardware repairs on in-warranty devices, including liaising with vendors for parts and returns.
- Replenish IT lockers and ensure availability of essential equipment for end users.
- Identify and escalate service issues or opportunities for improvement to the Team Leader.
- Adhere to all site-specific regulations and internal procedures to ensure compliance and consistency.
What We're Looking For:
- Experience in IT support, hardware handling, or service desk environments.
- Strong organisational skills and attention to detail.
- Ability to follow structured processes and maintain accurate records.
- Comfortable working independently and as part of a wider support team.
- Good communication skills and a customer-focused mindset.
Contract Details:
Location:Multiple UK Locations
Rate: £180 - £200 Per Day (Inside IR35)
Contract Length: 6-months with extensions
Please apply for immediate consideration.