IT Support Technician
Posted 6 days ago by Hays Specialist Recruitment
£22 Per hour
Inside
Onsite
Bristol, UK
Summary: The IT Support Technician role involves providing first-line IT support to end users within a large organization in Bristol. The position focuses on delivering hands-on assistance, troubleshooting, and resolving common IT issues to ensure smooth operations. The role is on-site and operates under an umbrella company, classified as inside IR35. The contract is expected to last until October.
Key Responsibilities:
- Provide first-line IT support to end users, delivering hands-on, desk-side assistance across the office.
- Provide floor walking support to troubleshoot and resolve IT issues in person.
- Reset and configure devices such as laptops, desktops, and mobile devices.
- Support login, password, and account access issues.
- Set up hardware, peripherals, and user workstations.
- Respond to IT support requests and log incidents accurately.
- Escalate complex issues to 2nd line support when required.
Key Skills:
- Experience in providing IT support.
- Knowledge of hardware and software troubleshooting.
- Ability to reset and configure devices.
- Strong communication skills for user interaction.
- Experience with logging incidents and support requests.
- Ability to escalate issues appropriately.
Salary (Rate): £22.13 Per Hour
City: Bristol
Country: UK
Working Arrangements: on-site
IR35 Status: inside IR35
Seniority Level: undetermined
Industry: IT
IT Support
£22.13 via umbrella BristolOn-site
Contract Until October
Your new company
A large organisation based in Bristol
Your new role
- Provide first-line IT support to end users, delivering hands-on, desk-side assistance across the office. The role focusses on floor walking support, device resets, and resolving common hardware, software, and access issues to ensure smooth day-to-day operations.
- Provide floor walking support to troubleshoot and resolve IT issues in person
- Reset and configure devices such as laptops, desktops, and mobile devices
- Support login, password, and account access issues
- Set up hardware, peripherals, and user workstations
- Respond to IT support requests and log incidents accurately
- Escalate complex issues to 2nd line support when required
What you'll get in return
£22.13 Per Hour, Inside IR35, via an umbrella company.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
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