Summary: The IT Support Technician role involves providing fast and effective technical assistance on computer systems, focusing on resolving basic technical issues for internal customers. The position requires strong communication skills and a customer-oriented approach to handle queries and provide solutions. The technician will support Windows PCs and iPhones, and must possess relevant technical knowledge and qualifications. This is a temporary position based in Crawley, UK.

Key Responsibilities:

• Provide technical assistance on computer systems to internal customers.
• Answer queries related to basic technical issues.
• Communicate effectively to understand problems and explain solutions.
• Maintain a customer-oriented approach while dealing with difficult customers.

Key Skills:

• Client Support qualifications (e.g., MCSA, CompTIA A+) or equivalent experience.
• Experience supporting Windows PCs and iPhones.
• Technical knowledge of Windows OS, Microsoft O365 Applications, and Dell computers.
• Familiarity with iVanti LANDesk, MECM, Malwarebytes, Windows Defender, and Redstor backup.

Salary (Rate): 190

City: Crawley

Country: UK

Working Arrangements: undetermined

IR35 Status: inside IR35

Seniority Level: undetermined

Industry: IT