Responsibilities
- Provide remote and onsite support for desktops, laptops, printers, and mobile devices
- Deliver and install ICT hardware and software in line with company procedures
- Maintain accurate site documentation and contribute to the ICT knowledgebase
- Ensure systems are patched and meet current security standards
- Support LAN, telephony, and mobile connectivity solutions
- Collaborate with development teams for application rollouts
- Uphold ICT policies and standards at site level
Required Skills
- Minimum 5 years of experience in ICT support roles
- Strong knowledge of Windows 11 and Microsoft Office 365
- Experience with Active Directory, user accounts, and permissions
- Familiarity with MECM, Crowdstrike, and encryption tools is a plus
- Ability to diagnose and resolve complex hardware/software issues
- Strong communication skills and ability to support users at all levels
- Self-motivated, able to work independently and under pressure
- Willingness to travel to other company locations
Contract Details
Start Date: ASAP
Contract Type: Freelance/Consulting
Duration: 6 months initial contract, possibility of permanent after 12 months.
Workload: Full-time
Location: Onsite, 3 days at Coleraine, 1 at Omagh, 1 at Portadown
Timezone: GMT working hours
Hourly Rate: TBD
Rate:
Not specified
Location:
Coleraine
IR35 Status:
Not specified
Remote Status:
Hybrid
Industry:
IT
Seniority Level:
Senior