IT Support Engineer
Posted 1 week ago by identifi Global Resources
£25 Per hour
Inside
Onsite
Poole, England, United Kingdom
Summary: The IT Support Engineer will play a crucial role in a hardware migration and deployment project at a secure defence site near Poole Harbour. This hands-on position involves supporting end-user device refreshes and ensuring a smooth transition for users. The role requires active security clearance and experience in IT deployments. The contract is set to run from October 24th to December 16th.
Key Responsibilities:
- Set up and operate a Refresh Clinic to support the device migration
- Relocate devices between storage and clinic areas as instructed
- Perform device refreshes, including handover and collection from users
- Log into devices and follow configuration steps under supervision
- Update the workflow management system accurately at every stage
- Escalate unresolved issues to Post-Migration Support or Site Manager
- Conduct daily stock checks and assist with secure storage of hardware
- Label and package returned devices for refurbishment or disposal
Key Skills:
- Active SC Clearance (essential)
- Proven experience in IT deployments, hardware support, or migration projects
- Comfortable working in structured, secure environments
Salary (Rate): £25.15 hourly
City: Poole
Country: United Kingdom
Working Arrangements: on-site
IR35 Status: inside IR35
Seniority Level: Mid-Level
Industry: IT
Job Title: IT Support Engineer – Deployment Project
Location: Onsite – Hamworthy, Poole Harbour, BH15
Rate: £25 per hour
Contract Type: Inside IR35
Start and End: 24th Oct - 16th Dec
Security Clearance: Active SC Clearance Required
We are seeking a security-cleared IT Support Engineer to support a high-profile hardware migration and deployment project at a secure defence site near Poole Harbour. This is a hands-on role within the Early Life Support (ELS) team, focused on end-user device refreshes and supporting users through the transition.
Responsibilities:
- Set up and operate a Refresh Clinic to support the device migration
- Relocate devices between storage and clinic areas as instructed
- Perform device refreshes , including handover and collection from users
- Log into devices and follow configuration steps under supervision
- Update the workflow management system accurately at every stage
- Escalate unresolved issues to Post-Migration Support or Site Manager
- Conduct daily stock checks and assist with secure storage of hardware
- Label and package returned devices for refurbishment or disposal
Requirements:
- Active SC Clearance (essential)
- Proven experience in IT deployments, hardware support, or migration projects
- Comfortable working in structured, secure environments
This is a fantastic opportunity for an experienced IT Support professional to contribute to a critical defence rollout project.