IT Support Engineer
Posted 4 days ago by Burns Sheehan on JobServe
£300 Per day
Outside
Onsite
London, UK
Summary: The IT Support Engineer role at Burns Sheehan involves providing 1st and 2nd line support for a leading FinTech scale-up. The position requires troubleshooting for both Mac and Windows systems and working closely with a fellow engineer under the Head of Security. This is a 3-month contract with a focus on resolving end-user support issues. The role is based onsite in London for three days a week.
Key Responsibilities:
- Provide 1st and 2nd line support for internal infrastructure
- Troubleshoot Mac and Windows systems
- Utilize Google Workspace and Slack for support
- Manage communication, AV systems, printing services, and networking issues
- Deliver project management and end-to-end delivery
- Exhibit excellent communication and service skills
Key Skills:
- Experience in 1st and 2nd line support
- Proficiency in Mac and Windows troubleshooting
- Knowledge of Google Workspace and Slack
- Experience with communication and AV systems, printing services, and networking
- Project management skills
- Strong communication and service skills
Salary (Rate): £300
City: London
Country: UK
Working Arrangements: on-site
IR35 Status: outside IR35
Seniority Level: Mid-Level
Industry: IT