IT Support Engineer

IT Support Engineer

Posted Today by Burns Sheehan on JobServe

£300 Per day
Outside
Onsite
London, UK

Summary: The IT Support Engineer role at Burns Sheehan involves providing 1st and 2nd line support for a leading FinTech scale-up. The position requires troubleshooting for both Mac and Windows systems and working closely with a fellow engineer under the Head of Security. This is a 3-month contract with a focus on resolving end-user support issues. The role is based onsite in London for three days a week.

Key Responsibilities:

  • Provide 1st and 2nd line support for internal infrastructure
  • Troubleshoot Mac and Windows systems
  • Utilize Google Workspace and Slack for support
  • Manage communication, AV systems, printing services, and networking issues
  • Deliver project management and end-to-end delivery
  • Exhibit excellent communication and service skills

Key Skills:

  • Experience in 1st and 2nd line support
  • Proficiency in Mac and Windows troubleshooting
  • Knowledge of Google Workspace and Slack
  • Experience with communication and AV systems, printing services, and networking
  • Project management skills
  • Strong communication and service skills

Salary (Rate): £300

City: London

Country: UK

Working Arrangements: on-site

IR35 Status: outside IR35

Seniority Level: Mid-Level

Industry: IT