IT Support Engineer
Posted 1 week ago by VIQU IT
Negotiable
Undetermined
Onsite
Hemsby, Norfolk
Summary: The IT Support Engineer role in Great Yarmouth involves managing business-as-usual (BAU) workloads and providing 1st and 2nd line support in a manufacturing environment. The ideal candidate should possess strong interpersonal skills and a commitment to delivering high-quality IT support services. This position requires on-site presence five days a week.
Key Responsibilities:
- Provide 1st and 2nd line support related to EUC technologies.
- Troubleshoot and resolve issues related to M365, Active Directory, and Windows 11.
- Troubleshoot and solve hardware issues with printers and other peripherals.
- Escalate other issues to the relevant departments.
Key Skills:
- Understanding of Windows 10/11 operating system administration and support.
- Microsoft Stack including Office 365.
- Active Directory administration and management.
- Experience with a mix of ticketing systems and deskside requests for user support.
- Strong communication and interpersonal skills.
Salary (Rate): £225.00 Daily
City: Great Yarmouth
Country: United Kingdom
Working Arrangements: on-site
IR35 Status: undetermined
Seniority Level: undetermined
Industry: IT
Detailed Description From Employer:
IT Support Engineer Great Yarmouth
My client is looking for an IT Support Engineer manage BAU workload and provide 1st and 2nd line support. The ideal candidate will be personable with a professional passion for providing high quality IT support services.
The role will be site based 5 days per week in a manufacturing type environment.
Key responsibilities of the IT Support Engineer:
- Provide 1st and 2nd line support related to EUC technologies.
- Troubleshoot and resolve issues related to M365, Active Directory and Windows 11.
- Troubleshooting and solving hardware issues with printers and other peripherals.
- Escalation of other issues to the relevant departments
IT Support Engineer Experience/Technologies:
- Understanding of Windows 10/11 operating system Administration and support
- Microsoft Stack including Office 365
- Active Directory Administration and management
- Used to a mix of ticketing system and deskside requests User support
- Communication and interpersonal skills.
The successful IT Support Engineer candidate will be commutable 5 days a week to Great Yarmouth.
Apply now to speak with VIQU IT in confidence. Or reach out to Matt Farrell via the VIQU IT website.
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