Summary: The IT Support Engineer role involves providing hands-on desktop support for a financial services client in Belfast. The ideal candidate should have experience with large-scale migrations and be adept at troubleshooting hardware, software, and network issues. Daily responsibilities include assisting end users with technical queries and ensuring smooth operation of Microsoft applications. This position requires a strong understanding of networking technologies and the ability to handle 1st and 2nd line support queries.

Key Responsibilities:

• Provide desktop support to staff on a daily basis
• Assist with large-scale migrations (e.g., Windows 7 to 10 or 10 to 11)
• Support end users with hardware, software, and network-related issues
• Handle 1st and 2nd line technical queries
• Utilize Microsoft Applications including Azure AD, Windows 10-11, and O365
• Understand and troubleshoot TCP/IP, DNS, and Internetworking Technology

Key Skills:

• Experience in desktop support
• Proficient in Microsoft Applications (Azure AD, Windows 10-11, O365)
• Understanding of TCP/IP, DNS, and networking technologies
• Ability to troubleshoot hardware and software issues
• Experience with 1st and 2nd line support

Salary (Rate): undetermined

City: Belfast

Country: UK

Working Arrangements: on-site

IR35 Status: undetermined

Seniority Level: undetermined

Industry: IT