Summary: The Hardware Engineer role focuses on providing comprehensive IMAC services and smart hands support within data centres, requiring both technical expertise and customer service skills. The position is based in Macmerry, East Lothian, and involves a 6-month contract with on-call responsibilities. The role demands flexibility in working hours, including early/late shifts and weekend coverage. Candidates must have prior data centre experience and a collaborative mindset.

Key Responsibilities:

• Providing full IMAC service (install/decom/moves) across the client's data centres using various tools.
• Delivering smart hands service to the IT Security team, including troubleshooting and unit replacement.
• Managing tape operations for the Remote Backup team.
• Ensuring effective communication and customer service throughout all tasks.

Key Skills:

• Previous experience in data centres.
• Good customer service skills.
• Flexible attitude.
• Ability to work as part of a team and use own initiative.

Salary (Rate): £24.66

City: Macmerry

Country: United Kingdom

Working Arrangements: on-site

IR35 Status: inside IR35

Seniority Level: undetermined

Industry: IT