IT Support Consultant
Summary: The IT Support Consultant role focuses on the deployment of Palo Alto firewalls and the administration of existing ICT infrastructure. The position requires expertise in network troubleshooting, VPNs, and cloud technologies, with responsibilities including support, maintenance, and project implementation. The role is hybrid, requiring 1-2 days in the office, and operates on a PAYE contract basis. Candidates should have relevant experience and certifications in Palo Alto technologies.
Key Responsibilities:
- Support and maintain the existing ICT infrastructure for Shared Technology Services.
- Advise on, design, and implement solutions in the area of specialization.
- Work on a rota basis covering call triage, resolution, and on-site support.
- Manage day-to-day administration of firewalls and documentation.
- Engage in upcoming projects related to ZTNA and Prisma cloud technology.
Key Skills:
- Relevant experience in upgrades and deployment of Palo Alto firewall clusters.
- Experience with Prisma migration and GlobalProtect.
- Knowledge of user-id and app-id configurations.
- Palo Alto related qualifications such as PCNSA, PCNSE, PAN-S-NGFE, or PCSFE.
- Network troubleshooting skills and experience with Azure/CD-WAN.
Salary (Rate): £184.00 Daily
City: London
Country: UK
Working Arrangements: hybrid
IR35 Status: inside IR35
Seniority Level: undetermined
Industry: IT
Detailed Description From Employer:
IT Support Consultant - Brent
Hybrid 1-2 days in office
Contract
PAYE: £ 184.13 per day (FLEXIBLE please apply with desired rate)
Role
Main focus: deployment of palo alto firewalls
Day to day admin of firewall/documentation
Vpns
ZTNA - upcoming projects
prisma - cloud tech
network/troubelshooting skills
experience azure/CD-WAN
1.Support and maintain the existing ICT infrastructure for Shared Technology Services, covering all four areas of end user computing, datacentre, data network and messaging & collaboration support, but with additional specialisation in one of the areas.
2. Advise on, design and implement solutions in own area of specialisation.
3. Work on a rota basis covering call triage, call resolution & escalation, on-site support across all shared service sites, project related work, and provide cover for colleagues in other teams as and when required.
Essential Experience
- Relevant experience in upgrades
- Deployment and installation of Palo Fw clusters.
- Experience of Prisma migration and global protect.
- User-id and app-id. Any Palo related qualifications such as: PCNSA (Palo Alto Networks Certified Network Security Administrator):PCNSE (Palo Alto Networks Certified Network Security Engineer)PAN-S-NGFE (Palo Alto Networks Certified Next-Generation Firewall or PCSFE (Palo Alto Networks Certified Software Firewall Engineer)
To find out more information please contact Abbie at (url removed)
Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.
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