Evolve ERP are currently supporting a global organisation in their search for an IT Support Consultant to join their IT Operations team on a contract basis.
This role will suit a hands-on IT professional with strong desktop support experience, who thrives in a fast-paced environment and is comfortable providing both Software and Hardware support.
Key Responsibilities
- Provide end-user support for hardware and software
- Perform desktop/laptop imaging and software deployment
- Diagnose and resolve hardware issues (break/fix support)
- Support onboarding and offboarding processes (device provisioning and access management)
- Manage IT asset life cycle, including end-user devices and print services
- Assist with mobile device management (iOS and Android)
- Manage and prioritise support tickets in line with SLAs
- Identify opportunities to improve End User Computing processes and service delivery
Required Experience
- Strong experience supporting Windows 10/11 environments, Microsoft 365 & Azure
- Hands-on experience with Active Directory and desktop troubleshooting
- Familiarity with mobile device management tools
- Networking understanding
- Experience with device setup, configuration, and encryption
- Exposure to SCCM, Intune, Autopilot
- Strong customer service and communication skills
This is a 2-month onsite contract in Leicester 5 days p/w, with competitive daily rates on offer - INSIDE IR35.
It is a 1 stage interview and onboarding this month. Please apply with your CV for an initial discussion with a member from the team.
Rate:
Not specified
Location:
Leicester
IR35 Status:
Inside
Remote Status:
Onsite
Industry:
IT
Seniority Level:
Not Specified