Summary: The IT Support Analyst role at a leading global company in St Ives involves providing essential 1st line IT support to internal users across the UK and EMEA. The position offers opportunities for skill development and career progression within a supportive environment. Candidates should have 1-3 years of IT support experience and be prepared to work on-site five days a week. This is not an entry-level position, indicating a need for some prior experience in the field.

Key Responsibilities:

• Providing 1st line IT support to internal users across the UK and EMEA
• Managing the new starter and leaver process to ensure smooth transitions
• Building and configuring laptops and PCs
• Assisting the infrastructure team and supporting wider IT operations
• Contributing to the security and stability of the IT environment

Key Skills:

• 1-3 years of IT support experience in a Windows environment
• Strong knowledge of Active Directory and Office 365
• A problem-solving mindset with a proactive approach
• Excellent communication skills, with the confidence to support colleagues at all levels
• The ability to work on-site in St Ives (Cambridgeshire) 5 days a week
• Full right to work in the UK (visa sponsorship is not available)

Salary (Rate): 30000

City: St Ives

Country: UK

Working Arrangements: on-site

IR35 Status: undetermined

Seniority Level: Mid-Level

Industry: IT