IT Support Administrator

Summary: The IT Support Administrator at Wärtsilä Defence Solutions Ltd will assist the IT Manager in managing daily IT operations, providing user support, and liaising with service providers. This role involves a variety of tasks including software installations, system updates, and network monitoring. The position is based in Havant, England, and is offered on a 12-month contract. Candidates must have a background in IT support and be eligible for security clearance.

Key Responsibilities:

• Onsite user support.
• Software installations.
• PC, laptop, and mobile device configuration and deployment.
• Licence management.
• Security configurations.
• System update management.
• Network and system monitoring.
• Domain administration of users and groups.
• Telephony administration and configuration.
• IT asset management.
• System/infrastructure documentation.
• Change control.
• Co-ordinate issues with 2nd and 3rd Level support.
• Support & participate in operational development projects.

Key Skills:

• Background in IT support.
• Exposure within the marine industry (advantageous).
• Excellent communication skills.
• Strong analytical problem-solving skills.
• Team player with the ability to work independently.
• Ability to take responsibility and initiative.
• Logical judgement and high ethical standards.
• Motivated and positive attitude.
• Diplomatic approach to user interactions.
• Eligibility for security clearance (British Passport or residency in the UK for the last 5 years).

Salary (Rate): undetermined

City: Havant

Country: United Kingdom

Working Arrangements: on-site

IR35 Status: undetermined

Seniority Level: undetermined

Industry: IT