IT Software Quality Engineering
Posted 4 days ago by Templeton & Partners - Innovative & Inclusive Hiring Solutions
Negotiable
Inside
Hybrid
London Area, United Kingdom
Summary: Templeton and Partners are seeking an IT Ops Engineer for a global client based in London. The role involves providing comprehensive IT support for executives, including everyday tasks and advanced support for mobile devices, as well as coordinating IT meeting support for various events. The position is hybrid and falls under inside IR35 regulations, with a contract duration of 6-12 months.
Key Responsibilities:
- Serve as the single point of contact for all Executive IT Support needs.
- Perform everyday support tasks including password resets and software installations.
- Provide advanced support for personal mobile devices.
- Plan and execute meeting support for various events, including videoconferences and large town halls.
- Coordinate with suppliers to ensure successful meetings and events.
- Minimize IT risk and user downtime by delivering personalized IT support.
Key Skills:
- Experience in IT support, particularly for executive-level clients.
- Strong knowledge of mobile device support.
- Ability to plan and coordinate meetings and events.
- Excellent communication and interpersonal skills.
- Problem-solving skills and ability to work under pressure.
Salary (Rate): undetermined
City: London
Country: United Kingdom
Working Arrangements: hybrid
IR35 Status: inside IR35
Seniority Level: undetermined
Industry: IT
Templeton and Partners are looking for IT Ops Engineer for our global client. Location- London, hybrid Contract= 6-12 months, inside IR35
The IT Ops Engineer is the single point of contact for all Executive IT Support needs. These range from performing everyday support tasks including password resets and software installations, to providing advanced support of the latest models of personal mobile devices, planning and executing of meeting support and potentially home visits.
The Executive IT Support Engineer will efficiently address the Executive requests whilst minimising IT risk, keeping the users’ down time at a minimum by providing an enhanced and personalised IT support service for the subscribers at the required location.
The IT Ops Engineer coordinates and performs Executive IT meeting support. These meetings can range from 1-to-1 videoconference calls, as well as large town halls and/or webcasts, requiring multiple video locations, and up to thousands of attendees. There is a documented process to plan and coordinate these events. This also requires in room presence at the hosting location, where the EE is the single point of contact for queries and issues during the event. The EE would work with several suppliers to make the meeting/event a success.