Key Responsibilities
- Install, configure, and maintain critical IT hardware
- Install, update, and troubleshoot operating systems and business software
- Test and validate IT equipment before deployment to ensure reliability and performance
- Diagnose and resolve hardware and software issues reported by users
- Assist with system upgrades, patching, and routine maintenance tasks
- Document configurations, testing procedures, and support activities
- Support the rollout of new hardware and software across the organisation
- Work closely with internal teams to ensure smooth IT operations
Experience required
- A demonstrable background in IT hardware and software support
- Strong hands-on engineer skills, including those related to deployment, rollout, installation and testing
- Strong troubleshooting and problem-solving skills
- Knowledge of Windows operating systems and common business applications
- Familiarity with testing processes, prior to system launches and go-live
- Ability to manage hardware assets, logging correctly within internal systems and managing them through the deployment lifecycle
- Experience working with switches, routers and servers within a deployment/installation environment
Due to the nature of the client, it would be an advantage for candidates to hold, or be eligible and willing to undergo, a certain level of security clearance (Home Office SC).
If you are looking to take the next exciting step in your IT career, please send in your CV for immediate consideration.