it services and support engineer
Posted Today by 1774832994
£226 Per day
Outside
Onsite
hammersmith and fulham, london
Summary: The IT Support Engineer role in Hammersmith, London, is focused on providing top-tier technical support and ensuring smooth IT operations within the corporate environment. The position requires proactive problem-solving skills and involves managing IT assets, user training, and maintaining infrastructure. This office-based role offers the opportunity to work with advanced technology in a dynamic team setting. Candidates should have at least two years of IT support experience and a strong technical background.
Key Responsibilities:
- Install, configure, and troubleshoot Windows and Mac systems, mobile devices, and peripherals.
- Manage the IT lifecycle, including stock-takes, vendor liaison, hardware recycling, and inventory audits.
- Ensure seamless connectivity between desktop systems, servers, print systems, and network infrastructure.
- Train users on software/hardware best practices and communicate technical issues effectively.
- Maintain the IT room, manage hardware dispatches, and assist with infrastructure projects.
Key Skills:
- At least 2 years of full-time IT support experience.
- Proficiency in Windows 10/11, Mac OS, Active Directory, MDM, and basic networking (TCP/IP).
- Degree-educated; IT certifications are a plus.
- Strong work ethic, high attention to detail, and ability to lift/handle hardware up to 25kg.
- Willingness to travel occasionally to UK sites and participate in minimal off-hour rotations.
Salary (Rate): £226 daily
City: Hammersmith
Country: United Kingdom
Working Arrangements: on-site
IR35 Status: outside IR35
Seniority Level: Mid-Level
Industry: IT
1 IT Support Engineer | Hammersmith, London
Are you a proactive IT professional who thrives on solving problems and delivering top-tier service? We are looking for a dedicated L1 Support Engineer to join our clients team at their flagship office in Hammersmith.
In this role, you will be the heartbeat of their local IT operations, ensuring their delivery centre runs smoothly and their corporate users remain productive. This is an office-based position (5 days per week) offering the chance to work with cutting-edge hardware and global standard processes.
The Role
Technical Support: Install, configure, and troubleshoot Windows and Mac systems, mobile devices (Apple/Samsung), and peripherals.
Asset Management: Take ownership of the IT lifecycle, from stock-takes and vendor liaison to hardware recycling and inventory audits.
Seamless Connectivity: Ensure desktop systems interconnect perfectly with servers, print systems, and network infrastructure.
User Empowerment: Train the community on software/hardware best practices and provide clear communication on technical issues.
Infrastructure: Maintain the IT room, manage hardware dispatches, and assist with infrastructure projects.
What You'll Need
Experience: At least 2 years of full-time IT support experience.
Technical Skills: Proficiency in Windows 10/11, Mac OS, Active Directory, MDM, and basic networking (TCP/IP).
Education: Degree-educated (IT certifications are a plus).
Attributes: A strong work ethic, high attention to detail, and the ability to lift/handle hardware up to 25kg.
Flexibility: Willingness to travel occasionally to our 6 UK sites and participate in minimal off-hour rotations.
Join a team where your initiative is valued and your technical expertise helps drive global innovation. Please apply here or share your updated CV to saisaranya.gummadi@randstaddigital.com
Randstad Technologies is acting as an Employment Business in relation to this vacancy.