IT Service Manager

We are looking for an experienced IT Service Manager to join a public sector organisation on an initial 6-month contract.

Key Details:

• Location: Aberdeen (4 days onsite)
• Contract: 6 months
• IR35: Inside IR3
• Daily Rate: 740
• Security Clearance: BPSS required
• Interview: 1-hour, in-person

Key Responsibilities:

• Establish and manage a centralised IT/digital demand management process.
• Triage and prioritise incoming IT requests.
• Manage supplier and shared service commissioning.
• Oversee IT governance and investment approvals.
• Provide demand, capacity and portfolio reporting.
• Engage with senior stakeholders and manage competing priorities.

Essential Experience:

• IT Service Management or Demand Management.
• Service delivery, triage and prioritisation.
• Supplier/shared services management.
• IT governance and stakeholder management.
• ITIL knowledge advantageous.

Interested? Please get in touch with your latest CV to find out more.