IT Service Desk Support (1st Line Support)

IT Service Desk Support (1st Line Support)

Posted 1 day ago by Public Sector Resourcing CWS

Negotiable
Inside
Hybrid
Swindon, Wiltshire, UK

Summary: The IT Service Desk Support (1st Line Support) role is based in Swindon and involves providing first line service desk support within IT/Customer Support Services. This position is part of a transformation initiative at UKSBS aimed at enhancing public sector business services. The role is offered on a fixed-term contract for 6-12 months.

Key Responsibilities:

  • Deliver first line (Tier 1) service desk activities.
  • Support IT/Customer Support Services.
  • Assist in the transformation of business services.

Key Skills:

  • Experience in IT service desk support.
  • Strong customer service skills.
  • Ability to work in a hybrid environment.

Salary (Rate): £27,756 yearly

City: Swindon

Country: UK

Working Arrangements: hybrid

IR35 Status: inside IR35

Seniority Level: Mid-Level

Industry: IT

Detailed Description From Employer:

IT Service Desk Support (1st Line Support)

Swindon (Hybrid working) - 6-12 Month FTC

Band C - £27,756

It's an exciting time to join UKSBS as we transform our business to be the leading UK public sector business service provider.

About the Role:

This role operates within IT/Customer Support Services and supports the delivery of first line (Tier 1) service desk activities across a range of bus click apply for full job details