IT Service Desk Support (1st Line Support)
Posted 1 day ago by Public Sector Resourcing CWS
Negotiable
Undetermined
Hybrid
Swindon, Wiltshire
Summary: The IT Service Desk Support role involves providing first line (Tier 1) service desk support within IT/Customer Support Services at UKSBS. This position is based in Swindon with a hybrid working arrangement and is offered as a 6-12 month fixed-term contract. The role is part of a transformation initiative to enhance UKSBS's position as a leading public sector business service provider.
Key Responsibilities:
- Deliver first line (Tier 1) service desk support.
- Assist in the resolution of customer queries and issues.
- Support the overall IT/Customer Support Services operations.
Key Skills:
- Experience in IT service desk support.
- Strong communication and customer service skills.
- Ability to troubleshoot and resolve technical issues.
Salary (Rate): £27,756 yearly
City: Swindon
Country: United Kingdom
Working Arrangements: hybrid
IR35 Status: undetermined
Seniority Level: undetermined
Industry: IT
IT Service Desk Support (1st Line Support)
Swindon (Hybrid working) - 6-12 Month FTC
Band C - £27,756
It's an exciting time to join UKSBS as we transform our business to be the leading UK public sector business service provider.
About the Role:
This role operates within IT/Customer Support Services and supports the delivery of first line (Tier 1) service desk activities across a range of bus click apply for full job details