IT Service Desk Lead
Posted 1 week ago by Revolution Technology Ltd on JobServe
£400 Per day
Inside
Hybrid
Manchester, UK
Summary: The role of Global IT Service Desk Lead involves overseeing IT service delivery for a global consultancy on a contract basis. The position requires strong management skills and experience in IT service management. The contract is expected to last until the end of 2025 with potential for extensions. Occasional office visits to Manchester are required, necessitating proximity to the city.
Key Responsibilities:
- Oversee IT service delivery management
- Manage budget and costs effectively
- Implement ITIL and ITSM practices
- Engage in stakeholder and vendor management
- Utilize ServiceNow products in service delivery
Key Skills:
- Strong Delivery Management experience
- Budget & Cost Management
- ITIL experience
- ITSM experience
- Stakeholder & Vendor Management
- ServiceNow products experience
Salary (Rate): £400
City: Manchester
Country: UK
Working Arrangements: hybrid
IR35 Status: inside IR35
Seniority Level: undetermined
Industry: IT