IT Service Desk Analyst

IT Service Desk Analyst

Posted Today by Pro Contract Jobs Ltd

Negotiable
Inside
Hybrid
Oxfordshire, UK

Summary: The IT Service Desk Analyst role is a temporary position based in Abingdon, primarily focused on providing IT support as the first point of contact for the business. This position is part of a three-month contract with a leading specialist consultancy firm. The role allows for one day of remote work each week. The successful candidate will be responsible for addressing IT-related inquiries and issues.

Key Responsibilities:

  • Act as the first point of contact for IT support across the business.
  • Provide assistance and resolve IT-related inquiries and issues.
  • Collaborate with team members to ensure efficient service delivery.
  • Document and track support requests in the ticketing system.

Key Skills:

  • Experience in IT support or service desk roles.
  • Strong communication and interpersonal skills.
  • Ability to troubleshoot and resolve technical issues.
  • Familiarity with ticketing systems and ITIL practices.

Salary (Rate): £175 daily

City: Abingdon

Country: UK

Working Arrangements: hybrid

IR35 Status: inside IR35

Seniority Level: Mid-Level

Industry: IT

Detailed Description From Employer:

IT Service Desk Analyst Abingdon - Onsite (1 day remote) 3 Month Temp Contract £150 - £175 per day:

MARS has partnered a leading specialist consultancy firm to hire in a temp IT Service Desk Analyst on a 3-month temp contract. The Temporary IT Service Desk Analyst role is often the first point of contact for IT across the business click apply for full job details