Job Overview
Develop your career in a collaborative PMO delivering customer technology projects where structure, communication and successful outcomes matter.
The IT Project Manager will coordinate delivery across internal teams, customers, partners and suppliers while working with the Project Leadership Team.
The IT Project Manager will maintain plans, governance controls, reporting and delivery momentum, escalating significant risks, issues and decisions while supporting agreed scope, timescales and budgets.
The IT Project Manager will also maintain budget, cost, revenue and resource information, contribute to continuous improvement and support pre-sales coordination where required.
Duties
- Project Delivery and Control: Coordinate customer projects within agreed scope, timescales, budgets, governance and quality standards
- Plans, Schedules and Records: Maintain project plans, schedules, RAID logs, action trackers and supporting documentation
- Stakeholder Communication: Coordinate routine communications across customers, internal teams, partners and third-party suppliers, escalating significant concerns appropriately
- Meetings and Governance: Arrange project meetings, workshops and governance reviews, prepare agendas and materials, capture minutes, decisions and actions, and monitor follow-up
- Risk, Issue and Change Tracking: Record and track risks, issues, dependencies and change requests, escalating them promptly to project leadership
- Reporting and Performance: Collect progress information and support accurate, timely reporting against milestones, governance requirements and key performance indicators
- Budget, Cost, Revenue and Resource Information: Maintain budget, cost, revenue and resource information and highlight variances to project leadership
- Customer Experience and Collaboration: Support professional customer communication, remove administrative blockers and ensure teams have the information needed
- Continuous Improvement and Pre-Sales Support: Identify practical improvements to project administration, tools, templates and ways of working, and support pre-sales, resource planning and project estimates where required
- Project Documentation and Licensing: Prepare and maintain project materials with appropriate awareness of intellectual property and open-source licensing where relevant to project delivery
Candidate Requirements
- ESSENTIAL
- PRINCE2 Practitioner certification or equivalent APM or PMI qualification
- Experience managing the delivery of Microsoft-based technology projects and solutions
- Experience managing projects with complex stakeholder and delivery resource relationships
- Strong literacy, numeracy and business communication skills
- Strong organisational skills, attention to detail and the ability to follow through on actions and deadlines
- Proficiency in Microsoft 365 and familiarity with project management and collaboration tools
- Right to Work in the UK; visa sponsorship is not available
- DESIRABLE
- Familiarity with Microsoft 365 merger and divestment migration projects
- Experience working within a PMO or structured project governance environment
- Experience coordinating third-party suppliers, customer stakeholders and cross-functional delivery teams
- Experience supporting technology migration, transformation or service transition projects
- Experience supporting pre-sales activity, resource planning or project estimates
Benefits
- 25 days’ holiday plus bank holidays
- Company pension
- Income Protection
- Health Cash Plan
- Death in Service (4 x salary)
- Training & Development
- Employee discounts
- Volunteer Day