Summary: The role of IT/Network Infrastructure Support Engineer involves providing on-site IT and network support for casual freelancing tasks in Belfast, Northern Ireland. The engineer will handle L1 and L2 support tasks, including desktop support and hardware installation, while working on a contractual basis with flexible availability. Candidates should possess a strong skill set in system administration and technical troubleshooting across various operating systems.

Key Responsibilities:

• Provide on-site IT and network support for casual freelancing tasks.
• Handle L1 and L2 IT/networking tasks, including desktop support and hardware installation.
• Assist with server/rack hardware installation and replacement.
• Provide console access support for routers, switches, and firewalls.
• Manage tickets based on area and availability, including weekdays and weekends.

Key Skills:

• Expertise in system desktop administration and customer service.
• Knowledge of incident/change/release management and support for third-party applications on Windows platforms.
• Certification in IT Infrastructure Library and Windows Server Administration.
• Basic understanding of DHCP, DNS, IP addressing, and wireless LAN issues.
• Technical troubleshooting experience with iOS, Android, Windows, and Blackberry devices.

Salary (Rate): undetermined

City: Belfast

Country: United Kingdom

Working Arrangements: on-site

IR35 Status: undetermined

Seniority Level: undetermined

Industry: IT