IT Network Engineer
Posted 1 week ago by Harvey Nash
Negotiable
Outside
Hybrid
Edinburgh
Summary: The IT Network Engineer role in Edinburgh involves building, deploying, and maintaining IT infrastructure, providing technical support, and contributing to IT service management. The position requires collaboration within the Service Centre Team to ensure high-quality service delivery and support for various technical specialisms. The role is hybrid and classified as outside IR35, with a duration of 6 months. Candidates should possess relevant technical experience and skills in network management and IT security.
Key Responsibilities:
- Build, deploy and maintain IT Infrastructure using the latest technologies.
- Deliver technical support and solutions to council staff, pupils, and partners.
- Contribute to IT Service Management processes.
- Provide technical skills to assigned projects.
- Support technical specialisms including Client and Server Management, Unix Server applications, and Networking Technologies.
- Participate in projects involving the management technical platform.
- Analyze customer feedback to improve service delivery.
- Support IT Service Centre within quality standards to meet Key Performance Indicators.
- Ensure reliability and accessibility of council systems.
- Provide information for effective operation and reporting of IT services.
- Support the implementation of IT Service Infrastructure.
- Carry out technical tasks to manage complex IT infrastructure elements.
Key Skills:
- Relevant degree in IT or three years of relevant experience.
- Two years' experience in implementing and supporting network structures.
- Experience with Client and Server Management, Fortinet Firewall, Avaya IPT Networking, Extreme EXOS, and WLAN management.
- Knowledge of IT security controls.
- Strong customer focus and decision-making abilities.
- Comprehensive analytical skills for technical reports.
- Knowledge and application of ITIL.
Salary (Rate): undetermined
City: Edinburgh
Country: United Kingdom
Working Arrangements: hybrid
IR35 Status: outside IR35
Seniority Level: undetermined
Industry: IT