IT Infrastructure and Operations Manager

IT Infrastructure and Operations Manager

Posted 4 days ago by Totaljobs

£550 Per day
Inside
Hybrid
London; City of London; East London; Central London; South East London; West London; Canary Wharf; South West London; North London; Greenwich; Stratford

Summary: The role of Interim IT Infrastructure & Operations Manager involves leading the delivery and support of critical IT infrastructure and operational services for a Local Authority in South West London. This hands-on leadership position requires overseeing technical teams, ensuring service stability, and driving continuous improvement across various IT services. The contract is for six months with a hybrid working arrangement, requiring three days on-site each week. The position offers a competitive daily rate of £550.00.

Key Responsibilities:

  • Lead and manage a multidisciplinary IT Operations team covering infrastructure, networks, end user computing and telephony services.
  • Ensure the availability, performance and security of critical IT services.
  • Manage and support cloud platforms including AWS and Azure.
  • Oversee infrastructure technologies including Windows 11, firewalls, DNS, networking and Microsoft Teams telephony.
  • Drive service improvements and implement operational best practice.
  • Monitor service performance and ensure effective incident and problem management.
  • Work closely with senior stakeholders across the organisation to support business objectives.
  • Manage third party suppliers and service providers.
  • Ensure compliance with security, governance and operational standards.

Key Skills:

  • Proven experience managing IT Infrastructure and Operations teams.
  • Strong technical background across cloud, networking and end user computing.
  • Experience supporting Azure and AWS environments.
  • Knowledge of Windows 11, Microsoft 365, Teams Telephony, DNS and firewall technologies.
  • Experience managing service delivery within complex environments.
  • Strong stakeholder management and leadership skills.
  • Ability to work in a fast paced operational environment.

Salary (Rate): £550 per day

City: South West London

Country: United Kingdom

Working Arrangements: hybrid

IR35 Status: inside IR35

Seniority Level: Mid-Level

Industry: IT

Detailed Description From Employer:

Interim IT Infrastructure & Operations Manager

South West London (Hybrid, 3 Days Onsite) £550 per day Umbrella

6 Month Rolling Contract

Salt Recruitment is working with a South West London Local Authority to recruit an experienced Interim IT Infrastructure & Operations Manager to lead the delivery and support of critical IT infrastructure and operational services.

This is a hands on leadership role requiring an experienced manager who can oversee technical teams, maintain service stability and drive continuous improvement across infrastructure, cloud and end user services.

Key Responsibilities

  • Lead and manage a multidisciplinary IT Operations team covering infrastructure, networks, end user computing and telephony services.
  • Ensure the availability, performance and security of critical IT services.
  • Manage and support cloud platforms including AWS and Azure.
  • Oversee infrastructure technologies including Windows 11, firewalls, DNS, networking and Microsoft Teams telephony.
  • Drive service improvements and implement operational best practice.
  • Monitor service performance and ensure effective incident and problem management.
  • Work closely with senior stakeholders across the organisation to support business objectives.
  • Manage third party suppliers and service providers.
  • Ensure compliance with security, governance and operational standards.

Essential Experience

  • Proven experience managing IT Infrastructure and Operations teams.
  • Strong technical background across cloud, networking and end user computing.
  • Experience supporting Azure and AWS environments.
  • Knowledge of Windows 11, Microsoft 365, Teams Telephony, DNS and firewall technologies.
  • Experience managing service delivery within complex environments.
  • Strong stakeholder management and leadership skills.
  • Ability to work in a fast paced operational environment.

Desirable Experience

  • Local Government experience.
  • Public Sector experience.
  • ITIL certification or equivalent service management experience.

Contract Details

£550 per day Umbrella

6 Month Rolling Contract

South West London

3 Days Per Week Onsite (Mandatory)

Immediate Start Available

*Rates depend on experience and client requirements