IT Hardware Deployment Technician (6 months FTC)

Summary: The IT Hardware Deployment Technician role at Gregory Distribution Ltd involves supporting the rollout of new IT hardware across various sites in the UK. The position requires building, configuring, and deploying devices while ensuring a smooth transition for users during the migration process. The technician will also provide post-deployment support and maintain accurate records of hardware issued. This is a fixed-term contract for six months, emphasizing hands-on technical work and user support.

Key Responsibilities:

• Take ownership of building and deploying a variety of IT hardware, including desktops, laptops, mobile phones, tablets, printers, and warehouse scanners.
• Follow established build procedures and carry out thorough quality checks to ensure every device meets standards before deployment.
• Manage the transition of users from old to new hardware, including the transfer of files and settings.
• Use tools such as Active Directory, Microsoft Intune, and Entra ID to manage user and device configurations effectively.
• Deliver responsive post-deployment support, resolving user queries and ensuring confidence in the new equipment.
• Maintain accurate and up-to-date records of all hardware issued, returned, or recycled using the asset management system.
• Refurbish and securely cleanse equipment for reuse or environmentally responsible recycling.
• Travel to sites across the UK to carry out deployments and support users on location.
• Work closely with Project Managers and the PMO team to report progress, highlight risks, and ensure successful delivery of rollout milestones.

Key Skills:

• Proven hands-on experience in desktop support within a Windows environment.
• Confident in supporting users of varying technical ability.
• High level of accuracy in builds and documentation.
• Ability to manage workload and meet project deadlines.
• Full UK driving licence, access to a vehicle insured for business use, and willingness to travel.

Salary (Rate): £35,000

City: Cullompton

Country: UK

Working Arrangements: undetermined

IR35 Status: fixed-term

Seniority Level: Mid-Level

Industry: IT