IT Engineer Floorwalker - Edinburgh - £19.33 per hour Umbrella - CONTRACT
Posted Today by Click
£19 Per hour
Inside
Undetermined
Edinburgh, UK
Summary: The role of IT Floorwalker involves providing on-site and virtual guidance for a leading Banking Group in Edinburgh during the transition from Zoom to Microsoft Teams. The position focuses on helping colleagues understand new features, adopt best practices, and build confidence in using Teams for collaboration and meetings. The Floorwalker will deliver demonstrations, explain differences between the two platforms, and encourage user engagement. This is a contract position with an emphasis on proactive support and user education.
Key Responsibilities:
- Be proactive with a visible and approachable presence to answer how to questions (not technical troubleshooting)
- Deliver demos via Microsoft Teams both in person and for remote colleagues using pre-defined scripts and presentation decks
- Explain differences between Zoom and Teams (meeting setup, chat, collaboration tools)
- Share tips and best practices for effective use of Teams
- Encourage engagement and confidence in using Teams for daily work
- Record all assistance provided to colleagues
Key Skills:
- Strong knowledge of Microsoft Teams features and functionality
- Ability to communicate clearly and educate users in a friendly, non-technical way
- Familiarity with Zoom to explain migration differences
- Comfortable presenting and engaging with both in person and remote audiences via Teams
- Excellent interpersonal and facilitation skills
Salary (Rate): £19.33 per hour
City: Edinburgh
Country: UK
Working Arrangements: undetermined
IR35 Status: inside IR35
Seniority Level: undetermined
Industry: IT
We are looking for an IT Floorwalker on contract to work for a leading Banking Group based in Edinburgh.
To act as an on-site and virtual guide during the transition from Zoom to Microsoft Teams, helping colleagues understand new features, adopt best practices, and feel confident using Teams for collaboration and meetings.
Key Responsibilities
Be proactive with a visible and approachable presence to answer how to questions (not technical troubleshooting)
Deliver demos via Microsoft Teams both in person and for remote colleagues using pre-defined scripts and presentation decks
Explain differences between Zoom and Teams (meeting setup, chat, collaboration tools)
Share tips and best practices for effective use of Teams
Encourage engagement and confidence in using Teams for daily work
Record all assistance provided to colleagues
Skills & Experience
Strong knowledge of Microsoft Teams features and functionality
Ability to communicate clearly and educate users in a friendly, non-technical way
Familiarity with Zoom to explain migration differences
Comfortable presenting and engaging with both in person and remote audiences via Teams
Excellent interpersonal and facilitation skills