IT Delivery Manager

Key Responsibilities

• Take ownership of end-to-end project delivery, ensuring projects are delivered on time, within scope and to the required quality standards.
• Build and maintain strong client relationships, acting as a trusted point of contact throughout the delivery lifecycle.
• Engage directly with clients to understand business requirements, manage expectations and identify opportunities to add value.
• Lead and coordinate cross-functional teams, fostering collaboration, accountability and high performance.
• Provide technology leadership and guidance, ensuring proposed solutions align with client objectives and wider technical considerations.
• Identify delivery challenges and proactively develop creative, practical solutions to overcome them.
• Manage stakeholder communications, providing clear updates on progress, risks, issues and delivery milestones.
• Drive continuous improvement across delivery processes, ensuring consistent standards and successful outcomes.
• Provide effective people leadership, developing, motivating and supporting high-performing teams.

Required Skills & Experience

• Minimum 10 years' relevant professional experience in delivery management or a similar leadership role.
• Proven experience managing end-to-end technology delivery and complex projects.
• Strong client engagement and relationship management capabilities.
• Excellent communication and stakeholder management skills, with experience managing senior client relationships.
• Demonstrable experience in solutioning and providing creative, client-focused solutions.
• Strong technology leadership, with the ability to understand technical requirements and guide solution development.
• Proven people management and team leadership experience.
• Ability to manage multiple priorities, resolve challenges and maintain delivery momentum.
• A proactive, commercially aware and solutions-driven approach.

What We're Looking For

We are particularly interested in candidates who combine strong delivery discipline with a genuine client-first mindset. You will be comfortable operating at both strategic and operational levels, building trusted relationships while ensuring teams remain focused on delivering high-quality outcomes.

This is an excellent opportunity for an established Delivery Manager looking to take ownership of high-profile client delivery within a collaborative technology environment.