£250 Per day
Undetermined
Undetermined
Newcastle upon Tyne, Tyne & Wear
Summary: The role of IT Business Analyst focuses on reporting and analytics, serving as a liaison between the Global Service Desk and IT Service Management team. The position requires designing business processes, integrating systems, and leading reporting activities to enhance IT operations. The ideal candidate will leverage advanced analytical skills to provide insights and support decision-making within the organization. This contract role is set to continue through December 2025.
Key Responsibilities:
- Design and document high-level business processes and contribute to solution design.
- Integrate systems and processes to streamline IT operations.
- Take a customer-centric approach to ensure changes deliver measurable business value.
- Lead all reporting activities, ensuring data accuracy and consistency.
- Build and manage a report repository to support timely access to key analytics.
- Maintain a structured reporting schedule and respond to ad-hoc data requests.
- Analyze performance trends and provide actionable insights.
- Ensure reporting quality and alignment with company standards.
- Leverage advanced Excel, Power BI, and PowerPoint skills for reporting and presentations.
Key Skills:
- Proven experience as an IT or Business Analyst in a reporting-focused role.
- Expertise in Excel, Power BI, and PowerPoint.
- Strong data analysis skills with the ability to extract and communicate meaningful insights.
- Excellent communication and stakeholder management abilities.
- Comfortable working in a fast-paced, global environment.
- Proactive, analytical, and solutions-focused mindset.
Salary (Rate): £250/day
City: Newcastle upon Tyne
Country: United Kingdom
Working Arrangements: undetermined
IR35 Status: undetermined
Seniority Level: undetermined
Industry: IT
Our client is urgently seeking an experienced IT Business Analyst with strong expertise in reporting and analytics to join their team on a contractor basis through to December 2025.
In this role, you will act as a key liaison between the Global Service Desk and the IT Service Management team, delivering regular insights on IT performance and supporting critical workflows and documentation.
Key responsibilities as the IT Business Analyst:
- Design and document high-level business processes and contribute to solution design.
- Integrate systems and processes to streamline IT operations.
- Take a customer-centric approach to ensure changes deliver measurable business value.
- Lead all reporting activities, ensuring data accuracy and consistency.
- Build and manage a report repository to support timely access to key analytics.
- Maintain a structured reporting schedule and respond to ad-hoc data requests.
- Analyze performance trends and provide actionable insights.
- Ensure reporting quality and alignment with company standards.
- Leverage advanced Excel, Power BI, and PowerPoint skills for reporting and presentations.
Key skills & experience required as the IT Business Analyst:
- Proven experience as an IT or Business Analyst in a reporting-focused role.
- Expertise in Excel, Power BI, and PowerPoint.
- Strong data analysis skills with the ability to extract and communicate meaningful insights.
- Excellent communication and stakeholder management abilities.
- Comfortable working in a fast-paced, global environment.
- Proactive, analytical, and solutions-focused mindset.
This is a fantastic opportunity for someone passionate about data-driven decision-making, process improvement, and IT operations, looking to make a tangible impact in a dynamic business setting.