IT Business Analyst

I am currently working with a Charity who are modernising their operations and systems, and looking to replace their legacy SAP system with best-of-breed ERP solutions. To support this, they are recruiting for a Business Analyst – a vital role that will help bridge the gap between IT and business teams to ensure we successfully capture, design, and deliver future-fit business processes.

The Business Analyst will play a central role in our ERP transformation journey. Reporting into the IT team, you will work closely with stakeholders across the organisation to capture existing (‘as-is’) business processes, identify gaps and inefficiencies, and help define the ‘to-be’ future state in line with our strategic goals and operational needs.

You will work as part of a BA team, focusing on the system infrastructure and the delivery of the asset management modules of the ERP.

Key accountabilities:

• Work collaboratively with business teams to uncover, map, and document existing (‘as-is’) business processes, systems, and touchpoints, using clear, detailed and visual process maps. Document existing business processes through workshops (remote or in person), interviews, and process walkthroughs to build a comprehensive and accurate picture of existing operations-especially where knowledge is fragmented or undocumented.
• Identify opportunities for process improvement, simplification, and innovation during both mapping and blueprinting stages.
• Business requirements – Facilitate workshops and interviews to gather requirements, identify business needs; problems and opportunities, surfacing improvement opportunities. Identify business value; benefit; usefulness and importance to business.
• Work with stakeholders and project teams to design ‘to-be’ business processes and workflows aligned to business objectives, operational needs, ERP capabilities and best practice.
• Translate process blueprints into robust, unambiguous functional specifications to support software providers in configuring solutions that fit the organisation’s requirements.
• Collaborate with IT, third-party suppliers, and business leads to ensure accurate system configuration and design.
• Support change impact analysis and contribute to testing, training, and rollout activities.

About you

Experience:

• Proven experience as a Business Analyst in complex change or ERP migration projects, ideally within asset-rich or not-for-profit sectors.
• Demonstrable expertise in business process mapping, modelling, and documentation (using tools such as Visio or similar).
• Strong analytical, facilitation, and communication skills, with the ability to uncover requirements where knowledge is lacking and present complex processes clearly to diverse audiences.
• Experience in translating processes into functional specifications for technology configuration and implementation.
• Contribute to the definition of governance frameworks and standards for business process documentation within the Trust.

Skills & attributes:

• Ability to create comprehensive, up-to-date process maps and blueprints available to business and IT stakeholders
• Ability to translate business requirements into functional specifications for technical teams and suppliers.
• Experience working remotely and face to face with cross-functional teams, including finance, procurement, HR, and operations.
• Comfortable working independently and in a newly established role.

Desirable:

• Experience working with SAP or other ERP systems.