IT Build & Deployment Technician

6- month Contract Role Location : Silverstone- 5 days a week on site IR35 : Outside Length of contract : 6- months The Cadillac Formula 1 ® Team is what happens when history, purpose and daring talent come together. Backed by TWG Global and GM, our team is uniquely positioned to disrupt Formula 1 ® , bringing a fresh perspective and an unrelenting drive for success. We have the energy of a start-up, with the ideas and originality of a business that always wants to lead, never wants to follow. We’re building everything from the ground up, from a high-performance car to an inclusive, values-driven culture. We show bold ambition. We combine leadership in innovation with excellence in execution. We are one team. We have the freedom to think differently, the opportunity to shape process and practice, an ego-free environment where people thrive on being challenged by those around them. A historic name behind us. Career-defining moments ahead. This is history in the making. Join us. Fueled by bold ambition: Play your part in getting us on the grid. We have an opportunity for a talented IT Support Technician to join the Cadillac Formula 1 ® Team at the new Silverstone facility. In this role, you will provide desktop support and general assistance to end-users, employees and guests, and act as the initial point of contact for IT-related issues, incidents, and service requests. We aspire to be the absolute best in every aspect of our team. Team members are encouraged to challenge established thinking and share their ideas to create an environment where everyone can contribute to our shared success. Onboarding and offboarding. Prepare and configure desktop hardware, software and accounts for new starters, and process leavers in line with company procedures. Perform installations, configuration, and upgrades of computer hardware, peripherals, and software applications. Management of user access to various systems and applications. Provide 1st and 2nd line support to the Team's IT users and guests. Create, update, and prioritize IT support tickets within the ITSM platform. Maintain accurate and detailed records of all interactions and solutions provided to customers. Participate in an on-call rotation to provide after-hours support at critical times of the year or for serious incidents. Driven by high performance: What do you need to bring to the team? Previous experience in similar customer facing role supporting a Windows 10/11 and M365 estate within a busy IT department. Relevant certifications (e.g., CompTIA A+, Microsoft 365 Certified) are an advantage. Extensive knowledge of Windows and the M365 application suite. Proficient in the use of Active Directory, Entra, Group Policy and Intune for account management and configuration. Familiarity with Microsoft Endpoint Manager for managing and securing devices, including configuring policies, managing applications, and enforcing compliance. Experienced in PowerShell scripting and task automation to aid system administration tasks and effective management of Microsoft products. Demonstrate a passion for excellence and a desire to help people. A team like no other. The Cadillac Formula 1 ® Team challenges conventions and redefines success through bold ambition, cutting-edge innovation, and an unwavering commitment to precision and excellence—on and off the track. This includes offering industry-leading pension, generous time off and, as part of a global brand, huge potential for career development. Please be aware that we will be reviewing applicants on a rolling basis and this job posting will close once a suitable candidate is identified. We encourage all interested individuals to submit their application as soon as possible. As an equal opportunities employer, we are committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy or maternity, race or ethnicity, religion or belief, gender identity or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply. At Cadillac Formula 1 ® , all Team Members are expected to actively support and uphold our policies and procedures, including those focused on Environmental responsibility, Sustainability initiatives, Inclusion and Health and Safety practices. Please note that additional security checks may be required as part of the recruitment process. This may include a background check covering a minimum of the past five years and a criminal record check.