IT Asset Management (ITAM) Consultant

IT Asset Management (ITAM) Consultant

Posted 3 days ago by James Chase

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Negotiable
Undetermined
Hybrid
East Sussex, England, United Kingdom
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Computer Hardware Configuration Management Databases Device Tracking Software Embedding IT Asset Management IT Service Management Lifecycle Management Management Risk Management ServiceNow Stakeholder Management

Summary: The IT Asset Management (ITAM) Consultant role involves stabilizing and optimizing the ITAM function for a leading enterprise client. This hands-on position requires a senior expert to drive compliance, implement process improvements, and establish operational best practices. The consultant will work within a lean team to ensure compliance with CIS Controls 1 and 2 while developing a roadmap for improvement. The role demands a combination of technical expertise, stakeholder management, and the ability to deliver measurable outcomes.

Key Responsibilities:

  • Diagnose underlying causes of existing ITAM failures.
  • Deliver and embed critical short-term corrective measures.
  • Execute hands-on asset lifecycle management across all hardware and software.
  • Ensure daily operations are aligned with best practices.
  • Review current ITAM maturity against industry standards (e.g., CIS Controls).
  • Develop a prioritised improvement roadmap.
  • Implement identified improvements.
  • Establish performance tracking and compliance metrics.
  • Upskill internal team members.
  • Provide documentation and process ownership guidance for long-term sustainability.

Key Skills:

  • Proven track record of delivering enterprise-level IT Asset Management transformations.
  • Deep knowledge of ITAM frameworks, with hands-on experience applying CIS Controls 1 & 2.
  • Familiarity with tools such as ServiceNow ITSM, Intune, and CMDB management.
  • Strong understanding of IT compliance, governance, and risk management.
  • Ability to operate independently while providing clear reporting and updates to key stakeholders.
  • Excellent communicator with the ability to explain technical problems in business terms.
  • Structured, analytical thinker with a focus on delivery.
  • Able to challenge current approaches and influence positive change.
  • Comfortable collaborating across IT, operations, procurement, and compliance functions.

Salary (Rate): undetermined

City: East Sussex

Country: United Kingdom

Working Arrangements: hybrid

IR35 Status: undetermined

Seniority Level: undetermined

Industry: IT

Detailed Description From Employer:

IT Asset Management (ITAM) Consultant

Location: Hybrid (Sussex)

Duration: 6 months

Start Date: ASAP

About the Opportunity

James Chase is working with a leading enterprise client to stabilise and optimise their IT Asset Management (ITAM) function following a recent internal review. This is a hands-on, outcomes-focused role, designed for a senior ITAM expert with a proven track record in driving compliance, implementing process improvements, and embedding operational best practices. The ideal candidate will combine technical expertise with strong process thinking, stakeholder management skills, and the ability to create and deliver a prioritised roadmap for improvement. You’ll operate within a lean internal team, and your work will be critical in bringing the organisation up to full compliance with CIS Controls 1 and 2.

Key Responsibilities:

  • Stabilisation
  • Diagnose underlying causes of existing ITAM failures.
  • Deliver and embed critical short-term corrective measures.
  • Operational Execution
  • Execute hands-on asset lifecycle management across all hardware and software.
  • Ensure daily operations are aligned with best practices.
  • Assessment & Planning
  • Review current ITAM maturity against industry standards (e.g., CIS Controls).
  • Develop a prioritised improvement roadmap.
  • Delivery & Optimisation
  • Implement identified improvements.
  • Establish performance tracking and compliance metrics.
  • Knowledge Transfer & Handover
  • Upskill internal team members.
  • Provide documentation and process ownership guidance for long-term sustainability.

Essential Experience

  • Proven track record of delivering enterprise-level IT Asset Management transformations.
  • Deep knowledge of ITAM frameworks, with hands-on experience applying CIS Controls 1 & 2.
  • Familiarity with tools such as ServiceNow ITSM, Intune, and CMDB management.
  • Strong understanding of IT compliance, governance, and risk management.
  • Ability to operate independently while providing clear reporting and updates to key stakeholders.

Desirable Experience

  • Experience working in regulated or enterprise environments with high security standards.
  • Familiarity with the implementation of asset discovery tools and CMDB population/maintenance.
  • Previous work in environments with partial ITAM maturity and lean internal teams.

Soft Skills

  • Excellent communicator with the ability to explain technical problems in business terms.
  • Structured, analytical thinker with a focus on delivery.
  • Able to challenge current approaches and influence positive change.
  • Comfortable collaborating across IT, operations, procurement, and compliance functions.

What We Offer

  • A chance to work on a high-impact programme with direct board visibility.
  • Support from the James Chase team including operational, reporting, and governance support.
  • A collaborative environment where your expertise will shape long-term organisational improvements.
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