IT Applications Support and Operations Analyst
Posted 7 days ago by Northern Ireland Housing Executive
£35,235 Per year
Undetermined
Undetermined
Belfast, Northern Ireland, United Kingdom
Summary: The IT Applications Support and Operations Analyst role involves providing technical and application support for a variety of Line of Business and corporate applications, reporting to the IT Applications Support Manager. Candidates must possess relevant qualifications or experience in a Digital, Customer Support, or IT environment. The position is permanent, based in Belfast, and emphasizes the importance of a thorough application process.
Key Responsibilities:
- Assist in the technical and application support of a broad portfolio of Line of Business and corporate applications.
- Support associated ICT Operations procedures and processes.
Key Skills:
- HNC / NVQ Level 4 qualification in an IT related discipline or equivalent.
- At least 2 years relevant experience in a Digital, Customer Support, or IT environment.
Salary (Rate): £35,235 yearly
City: Belfast
Country: United Kingdom
Working Arrangements: undetermined
IR35 Status: undetermined
Seniority Level: undetermined
Industry: IT
Job ref: 2025-151
Job type: Permanent
Location: 2 Adelaide Street, Belfast, BT2 8PB
Salary: £31,586 - £35,235
Closing date: Thursday 11 Sep 2025 16:30
Please note that although this job advert is for a permanent post, offers for fixed term contracts may also be made from this file.
BAND: 5
Job Purpose
Reporting to the IT Applications Support Manager, the IT Application Support and Operations Analyst will be responsible for assisting the technical and application support of a broad portfolio of Line of Business (LOB) and corporate applications and associated ICT Operations procedures and processes.
Requirements
Candidates should possess either:
- HNC / NVQ Level 4 qualification in an IT related discipline or equivalent level qualification (Level 4*). It will be the responsibility of the applicant to demonstrate equivalency. *Refer to Qualifications Framework for equivalencies.
OR
- Can demonstrate at least 2 years relevant experience (through workplace or education) in a Digital, Customer Support or IT environment within the last 5 years. (Please include dates)
APPLICATION PROCESS
Application should be made using the on-line application form. Instructions on how to complete the on-line form appears once the form has been accessed. Make sure you follow these instructions. LATE APPLICATIONS WILL NOT BE ACCEPTED EVEN IF DELAYED DUE TO TECHNICAL REASONS. PLEASE NOTE THAT IF YOU ARE LOCKED OUT OF YOUR GETGOT ACCOUNT IT WILL TAKE A MINIMUM OF 10 MINUTES TO RESET YOUR PASSWORD. IF AN APPLICATION IS LATE BECAUSE OF THIS IT WILL NOT BE ACCEPTED. It is the responsibility of each candidate to ensure that all such information is provided. Candidates who fail to provide sufficient information on which a panel might determine their eligibility for the post will not be shortlisted.
The Housing Executive is an equal opportunities employer. We particularly welcome applications from members of the Protestant community who are currently under represented in parts of our workforce.
To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application or Login/Register to apply button below.