IT Administrator
Posted 1 day ago by Changing Lives
Negotiable
Undetermined
Undetermined
Gateshead, England, United Kingdom
Summary: The IT Administrator role at Changing Lives involves supporting a small IT team by managing IT equipment assets, coordinating hardware logistics, and monitoring the IT ticketing system. The position requires attention to detail and proactive management of documentation, compliance, and vendor coordination to ensure efficient IT operations. This role is essential for maintaining smooth IT services within a charity dedicated to helping individuals facing challenging circumstances.
Key Responsibilities:
- Manage IT equipment assets and coordinate hardware deliveries and returns.
- Monitor the IT ticketing system and track contract start and end dates.
- Maintain documentation for audits and support onboarding and offboarding processes.
- Conduct inventory audits and coordinate with vendors.
- Track software licenses and ensure compliance with IT policies.
- Maintain internal IT documentation.
Key Skills:
- Proactive and detail-oriented approach.
- Experience in managing IT equipment and assets.
- Familiarity with IT ticketing systems.
- Strong organizational and documentation skills.
- Ability to coordinate with vendors and manage software licenses.
- Understanding of IT compliance policies.
Salary (Rate): undetermined
City: Gateshead
Country: United Kingdom
Working Arrangements: undetermined
IR35 Status: undetermined
Seniority Level: undetermined
Industry: IT
About Us Changing Lives is a nationwide charity helping people facing the most challenging of circumstances to make positive change - for good. We believe that everyone deserves a safe home, a rewarding job and a life free from addiction or abuse. We know that given the right support, anyone can change their life for the better. Our services across the country help thousands of people each year who are experiencing a wide range of complicated challenges, including homelessness, drug and alcohol addiction, unemployment, involvement with the criminal justice system, sexual exploitation and domestic abuse. By focusing on their strengths, potential and opportunities, we support the people we work with to overcome their problems and live safe, successful, independent lives. Our charity is powered by over 700 passionate colleagues who bring a diverse and inclusive environment for our colleagues to grow. We are proud to say that many have actual lived experience of the challenges faced by those we support. We are looking for committed and compassionate professionals to join our team, who share our enthusiasm for changing lives. We are seeking a proactive and detail-oriented IT Administrator to support our small IT team. This role includes managing IT equipment assets, coordinating hardware deliveries and returns, and monitoring the IT ticketing system. You will also track contract start and end dates, maintain documentation for audits, and support onboarding and offboarding processes. Additional responsibilities include conducting inventory audits, coordinating with vendors, tracking software licenses, ensuring compliance with IT policies, and maintaining internal IT documentation. This is a key support role that ensures the smooth and efficient operation of IT services.