Isp Procurement & Contract Support Officer (Procurement)
Posted 1 week ago by Guidant Global
£250 Per day
Undetermined
Undetermined
Bradford
Summary: The Isp Procurement & Contract Support Officer role involves providing procurement, financial, asset management, and administrative support within the Information Services - Planning and Administration team. The position emphasizes procurement support, requiring candidates to highlight relevant experience and expertise. The officer will develop innovative solutions to enhance service delivery and drive cost reductions while ensuring compliance with financial regulations. Excellent customer service is a core expectation of this role.
Key Responsibilities:
- Provide financial support to the IT services function as required by a line manager.
- Offer procurement support to IT services in accordance with financial regulations and Contract Standing orders.
- Deliver administrative support to the IT services department, including asset management and telephony contract administration.
- Follow IT Services planning and administration processes and policies.
- Support the continuous development and enhancement of the service, ensuring customer care and service excellence.
- Contribute to continuous process improvement through service management processes.
- Utilize IT service management tools to capture data related to ITIL processes accurately.
- Collaborate with colleagues to identify and resolve problems in systems and services.
- Maintain knowledge of advances in technology to deliver expert advice and implement service improvements.
- Supervise external technical consultancy when required.
- Develop collaborative working relationships and provide guidance to less experienced colleagues.
- Manage access to confidential information to ensure compliance with legislation.
- Ensure compliance with UK public sector procurement law.
- Responsible for assets, equipment, and materials within the ICT service.
- Carry out other reasonable duties as required.
- Support effective planning and delivery of IT procurements ensuring legal compliance and value for money.
- Assist in contract management of IT providers ensuring compliance and value for money.
- Deputise for the Senior ISP or line manager as required.
Key Skills:
- Experience in procurement support.
- Knowledge of financial regulations and public sector procurement law.
- Strong administrative skills, particularly in asset management.
- Ability to develop innovative solutions to business problems.
- Excellent customer service skills.
- Familiarity with ITIL processes and service management tools.
- Strong collaboration and communication skills.
- Ability to manage confidential information responsibly.
- Experience in contract management.
- Supervisory skills for external consultancy.
Salary (Rate): £250 per day
City: Bradford
Country: United Kingdom
Working Arrangements: undetermined
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other
Key Purpose of Post:
- Working in the Information Services - Planning and Administration team to provide procurement, financial, asset management and administrative support that enables the department to meet and exceed agreed service levels to its customers.
- This role has an emphasis on procurement support and candidates are encouraged to draw specific reference to any experience and/or expertise in this field.
- Develop innovative solutions to solve business problems and identify opportunities to drive cost reductions across the company in line with fiscal planning.
- Deliver excellent customer service.
Main Responsibilities of Post:
Where required by a line manager, provide financial support to the IT services function.
Where required by a line manager, provide procurement support to the IT services in accordance with company's financial regulations and Contract Standing orders.
Where required by a line manager, provide administrative support to the IT services department including asset management, FOI support and telephony contract admin.
Follow IT Services planning and administration processes and policies.
Support the continuous development and enhancement of the service, and ensure that customer care and service excellence are established as core values.
Follow service management processes to ensure consistency and effectiveness of the service and contribute to continuous process improvement.
Use agreed IT service management tools to accurately capture data relating to ITIL processes. Ensure service related documentation is accurate and relevant.
Collaborate with colleagues to identify and investigate problems in systems and services throughout the organisation. Assist with the implementation of remedies and preventative measures.
Maintain an understanding of advances in the relevant technology environment and be able to deliver expert advice while looking at ways that new technology can be implemented to deliver service improvements.
Where required, supervise specialist external technical consultancy.
Develop and maintain collaborative working relationships with all colleagues and with end users. Provide specialist guidance and advice to less experienced colleagues to ensure best use is made of available assets, and to maintain or improve service delivery.
Manage the access to highly confidential, personal, financial, political and commercially sensitive information; to ensure compliance with appropriate legislation e.g. DPA, FOI, Child Protection Act, etc, the unauthorised disclosure of which would prejudice the interests of the company.
Ensure compliance with appropriate policies, procedures and guidelines with specific regard to UK public sector procurement law.
Responsible for assets, equipment and materials within the ICT service undertaking.
To carry out any other duties as required, which are reasonable in terms of the nature and level of the post.
To support the effective planning and delivery of the company's IT procurements and ensure that such procurements are legally compliant and provide value for money.
To support the company's effective contract management of IT providers ensuring legal compliance and value for money.
Deputise for the Senior ISP or line manager as required.
Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
